Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

Okta’s Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers.  We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation.

Our commitment to identity inspires and sustains our Diversity, Inclusion, and Belonging strategy as we aim to celebrate and protect the identities of everyone in our network. Click here to learn more about our commitment to building balanced teams.

What's the opportunity?

The Growth team is on a mission to elevate a developer focused go to market motion including onboarding experience, pricing & packaging options and nurtured pathways to higher stickiness and longer term retention. By crafting a meaningful, trustworthy and supportive first impression, this team ensures that we make the most of every customer signup. Our Growth team is highly cross functional and hyper focused on data. In this role you will collaborate with our Customer First and Product Led Growth organizations to identify opportunities to improve conversion rates, drive greater adoption, and support successful onboarding through the product. 

You will join a distributed and diverse Design team that champions a high trust and inclusive team culture. Through research, creative exploration and thoughtful critiques our design team places a strong emphasis on creating top tier experiences for our customers. You’ll also play a key role in defining processes, teaching best practices, and elevating the craft bar across the entire Developer Experience Design team, both by mentoring other designers and by being a thought partner with the design manager. We are looking for someone who is naturally curious and keen to take initiative.

You will:

• Work cross-functionally with Product Managers and Engineers, prioritizing features and improvements, facilitating design discussions, and providing feedback for our entire Management dashboard
• Work with product and engineering to build the roadmap for the Growth team at Okta CIC. This involves talking to engineers, other teams and customers
• Design a thoughtful and informed user experience that creates a lasting positive impression for our customers
• Build a deep understanding of our core customers
• Support the launch of campaigns and tutorials within the product via Pendo
• Define data and analytics to measure design solutions
• Participate in research and communicate insights to help the team understand customer problems
• Directly contribute to building a strategic, long-term roadmap for the Growth team
• Share work early and often and seek out constructive feedback from peers, product teams, and other stakeholders
• Iterate on solutions based on direct and indirect stakeholder feedback
• Work together with designers on other product teams to keep work consistent, improve quality, contribute to our team processes and principles
• Work closely with designers and engineers to develop and expand our product design system

You might be a good fit for this role if you:

• Have built onboarding and subscription experiences, particularly for Self-service: from defining consistent UX patterns to improving the overall user experience
• Strong understanding of product led growth, conversion metrics and optimizing user journeys
• Can distill complex problems into precise, simple, and delightful solutions
• Have an advanced understanding of UI/UX/Visual design concepts and an exceptional eye for detail with a portfolio that showcases this understanding
• Are driven by curiosity to understand the little details
• Obsess over data- know how to make use of qualitative and quantitative data to back up your design decisions as well as suggest new research
• Have experience with Pendo, Heap or other product engagement tools
• Bonus: Have a background in Engineering/Front-end development  

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What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.