Opportunity:

Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. The Chewy Health team is focused on redefining how vets and pet parents care for their pets, embarking on a multi-year journey to reinvent the experience of working with veterinarians to keep pets happy and healthy.

Chewy Health Services team is hiring a Senior Product Manager – Chewy Vet Care in our Bellevue, WA office. This role involves building a suite of services that enable seamless communication and support for pet parents to engage with their vets across the full lifecycle of care. This is a unique opportunity to join a team dedicated to transforming pet health care and work with one of the most dynamic and innovative teams at Chewy.

Responsibilities:

• Re-invent the purchase and ordering experience in Chewy Vet Care practices.
• Develop a roadmap to deliver a seamless in-practice and post-visit ordering experience, integrating Chewy’s proprietary practice management software with Chewy.com.
• Understand and address the needs of veterinary care team members and pet parents regarding order initiation and fulfillment.
• Manage catalog integration, product search, discounting, promotions, and other components for an omni-channel purchase and ordering experience.
• Collaborate cross-functionally with Product, Design, Technology, Merchandising, Customer Service, Operations, and Executive teams to create and execute a product vision and multi-year roadmap.
• Handle roadmap creation, backlog management, user needs gathering, and articulations to development and design teams.
• Oversee feature development, user acceptance testing, and ensure features meet the needs of care team members.

Qualifications:

• 5+ years of product management experience, preferably in the veterinary space or a related field.
• Comfortable working with remote teams distributed across multiple locations.
• Proven ability to conceptualize, articulate, and manage complex features involving multiple tech stacks.
• Ability to manage roadmap creation and trade-offs.
• Strong ownership mentality, acting as the primary contact for purchase/ordering.
• Excellent written and verbal communication skills.
• Proficiency with analytical data and using it to drive decisions.
• Strong consensus-building skills and the ability to lead others to shared decisions.

We offer a strong and supportive team, passionate about the space and helping each other succeed and grow. If you have a passion for animals and the relevant product knowledge, we’d love to speak with you.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.