HelloFresh Italia is part of a large group founded in Berlin in 2011: we are the world's leading meal kit provider delivering in 18 countries across 4 continents, with a revenue of €7.6 billions in 2022. We entered the Italian market in October 2021, with an innovative data-driven supply chain and a significant sustainability focus. Mid-term, we have great ambitions to grow into a leading food organization in Italy, impeccably delivering tailored everyday eating options our customers are excited about.

Our Senior Product Operations Manager will be a driven, communicative leader with strong analytical and problem solving skills who is excited to contribute to HelloFresh Italy’s growth story.

In this key role, you’ll join the local Leadership team and report to the CEO, while the Culinary, Menu Planning, Editorial, Product Innovation and Analytics & Research team members will report into you. The ideal candidate will be data-driven and customer-centric, focused on delivering results in a high-paced and ever-changing environment - and a passion for food!

The objective is clear: creating the best weekly menus our Italian customers will want to order every week, and have a true impact on our Product in a country with one of the strongest food cultures in the world!

• Lead the Product Operations team across its five main pillars  in order to create optimal menus tailored to the preferences of our Italian customer base: Culinary Development, Menu Planning, Editorial, Analytics & Research and Product Innovation,
• Coordinate Consumer Research pieces, data deep-dives and market trends analyses to steer Product strategy and continuous improvement roadmap, 
• Track Product performance against set OKRs, while owning roadmaps building and execution, budgeting and processes, 
• Build,   lead,   and   develop   a   team   of   high-potential Product & Analytics team members  in  an ever-changing and performance-driven culture,
• Collaborate with a variety of teams in Milan and Berlin HQ, including Procurement, Finance, Marketing, Global Product Ops or Tech, to contribute to a holistic and sustainable Product-Market Fit strategy execution. 

• 7+ years of experience within product management, consulting, strategy, data analytics or business development,
• Passionate and supportive people leader with 4+ years' experience managing teams,
• You have strong analytical skills, you are comfortable working with datasets and able to summarize quantitative concepts in a digestible format (including strong command of Excel),
• You have excellent project management skills, including a history of successful business transformation projects,
• You have an excellent ability to influence stakeholders, to work transversally and autonomously,
• You have an ability to identify high-impact initiatives, manage priorities simultaneously and meet deadlines in a fast-paced environment,
• Naturally curious, with a strong dose of critical thinking and a hands-on mentality 
• English proficiency is a must.

• The chance to make a serious contribution to one of the fastest-growing technology companies in Europe in an exciting growth phase on the Italian market
• Direct, high impact on our Marketing strategy from day one
• A vibrant, international environment with talented and mission-driven colleagues
• A guaranteed steep learning curve & boost for your career
• Benefit from our selection of employee perks:
• Smart-working opportunity for up to 50% of your monthly time
• Significant reduction on your HelloFresh boxes
• Meal vouchers
• Access to FitPrime Smart (online sport platform with more than 1000 videos on demand and 300 live videos of yoga, pilates, cardio, toning and meditation)
• Welfare credit after two years in the company
• High-end tech equipment
• Monthly social events & bi-annual company parties
• Free drinks, snacks and fruits in our vibrant and recently renovated office in Milan