Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join: 

Join our dynamic and innovative Foundation Recruiting team at Airbnb, where building diverse teams is our top priority. Our business is constantly evolving, and this team has a unique opportunity to drive consultative relationships with the businesses and act as an advisor to ensure we hire the best-in-a-generation talent for volume hiring in customer support.

The Difference You Will Make: 

Your main responsibility will be to successfully bring volume searches to fruition and deliver exceptional experiences for candidates and hiring managers. Our team takes a consultative approach, working closely with stakeholders to understand their needs and provide tailored solutions. Dedicated to sourcing and hiring top talent in the market, we ensure that every individual interacting with Airbnb’s recruitment process feels valued and supported. This is a 12-month Contract position that offers a tremendous opportunity to make a significant and meaningful impact on our overall hiring initiatives.

A Typical Day:

• Manage and drive a full-cycle recruitment process for high-volume positions in customer support, specifically in India.
• Build diverse pipelines and consider the importance of balanced candidate slates to ensure a quality, speed-volume hiring process.
• Partner with talent partners, hiring managers, HR operations, and finance to build a hiring strategy and plan.
• Influence business leaders and educate hiring managers on process, interview best practices, and decision making.
• Provide exceptional candidate experiences and create new ways to surprise and delight candidates during the interview process.
• Accurately track candidate data and use systems correctly to report to the business.
• Find the best, brightest, and most passionate people for Airbnb, especially those with experience from large-scale banks, airlines, and tele centers.

Your Expertise:

• 10+ years of full-cycle recruiting experience, with a focus on fast-paced, high-quality, speed-volume hiring in customer support.
• Experience recruiting in high volume, general, and administrative functions is a plus.
• Proven ability to identify, qualify, and close exceptional candidates.
• Strong written and verbal communication skills, with the ability to communicate complex concepts concisely and clearly.
• Well-developed analytical and influencing skills.
• Demonstrates a positive, can-do attitude, receives feedback well, and consistently seeks to improve and grow.
• Comfortable working in a fast-paced environment with a high degree of ambiguity.
• Strong organizational and planning skills, with a solutions-oriented mindset.
• Genuine curiosity and a strong desire to continuously learn and grow.
• High level of self-initiative, creativity, perseverance, and flexibility.

Your Location: 

This position is based in Gurugram. This will  include regular work at the Gurugram, India  office to drive hiring sprints, attend offsites and sometimes for meetings - though the position  is primarily a remote position. For this specific role, we are looking for a recruiter based in the NCR region who would be able to travel to the office easily.

Our Commitment to Inclusion & Belonging: 

Airbnb is committed to working with the broadest talent pool possible. We believe that diverse ideas foster innovation and engagement, allowing us to attract creatively-led individuals and develop the best products, services, and solutions. All qualified individuals, including those from large-scale banks, airlines, and tele centers, are encouraged to apply.

We strive to provide a disability-inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for, and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.