At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

What you’ll do:

• Drive the design and execution of a holistic talent acquisition systems & tools strategy and roadmap, including regularly assessing of systems architecture, functionality and processes and recommending optimization opportunities
• Partner with the global Recruiting Leadership, People Team, IT and business stakeholders to design and deliver systems solutions that will help us execute on our talent initiatives
• Develop training and change management communication materials, as needed, on any system changes, system enhancements, new feature releases and system related process changes
• Support talent analytics initiatives maintaining all structural data housed in recruiting systems
• Provide tier-1 and tier-2 level service desk support for day-to-day tasks including:
• Troubleshooting systems issues
• Building ad hoc and scheduled weekly/monthly reports
• Provisioning users’ access, roles and security across recruiting systems
• Evaluating escalated system requests, researching solutions and sharing possible options with the Recruiting Leadership and/or decision makers for guidance
• Review, monitor, and communicate results effectively for impact and provide follow-ups in a timely manner
• Demonstrate thought leadership on current market trends and innovative solutions that are driving successful talent acquisition outcomes

Examples of desirable skills, knowledge and experience:

• Minimum 8 years of relevant experience, preferably in a role supporting HR and/or Recruiting systems or equivalent at a global company
• Bachelor’s degree or equivalent experience 
• Strong Human Resources process knowledge, among others
• Has expertise in developing and preparing use cases, functional specifications, and technical requirements
• Advanced analytical skills with demonstrated ability synthesizing and interpreting talent data, as well as a demonstrated track record and exceptional judgment handling sensitive data
• Strong problem solving skills and the ability to think critically and communicate under pressure
• Proficiency with Greenhouse, Workday, Google Suite, MS Excel, Tableau preferred; nice to have proficiency with other ATS solutions
• Excellent oral and written communication skills
• Exceptional organizational and time management skills
• Experience in working with both internal and system integrator teams for development

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.