LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

You will report to the Director of Revenue, rolling up under the Chief Accounting Officer and working hours will be 2:00pm IST - 11:00pm IST.   

You'll be at the forefront of revolutionizing accounting practices. We prioritize automation and agility, driving efficiency in revenue reporting through collaborative use of cutting-edge tools and technologies. While Python and advanced analytics are part of our toolkit, our focus extends beyond any single language or platform.

Our team embraces a data-first approach and upholds the highest standards of integrity. Working closely with data analysts, we continuously refine processes, leveraging automation to streamline operations and deliver actionable insights. As a member of our dynamic team, you'll immerse yourself in a culture of continual learning and growth, with ample opportunities for cross-training. Join us in reshaping the future of revenue accounting in the tech industry, where your dedication to innovation and efficiency will thrive in an environment of collaboration and progress.

You will: 

• Support the execution and completion of the global monthly, quarterly and year-end accounting close processes for revenue
• Solve challenging data problems through in-depth analysis of various financial systems
• Participate in data requirement gathering, prepare BRDs and FRDs for the enhancements, data preparation, and devise proper data interpretation
• Apply cutting-edge data visualization techniques to reveal actionable insights to business users and develop dashboards to be used for the period close processes
• Propose and implement process improvements to enhance data collection and analysis efficiency
• Ensure data is maintained in our platform and all systems with the best quality, always considering automation and scalability of your solutions
• Evangelize our products and train others on Data Visualization and presentation techniques, enabling them to create dashboards and reports themselves
• Stay updated on industry best practices and emerging trends in revenue analysis and data analytics
• Apply statistical analysis to summarize data and forecast trends  

You have:

• 5+ years of experience analyzing data and creating dashboards and reports (Looker / PowerBI / Tableau / Metabase)
• 2+ years of experience interpreting and writing advanced SQL
• 2+ years of experience in Python and good working knowledge of Pandas and Matplotlib
• Bachelor's degree in Computer Science, Statistics, Business, Finance or another quantitative field
• Demonstrated ability to uncover insights and relationships across numerous datasets
• Ability to work closely with teammates in a highly collaborative environment and simultaneously be a self-starter with strong individual contributions

Benefits: 

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.