Are you passionate about CRM systems and Salesforce? So we are looking for you as a Salesforce expert (m/f/d) in Munich, who will support EGYM in getting the maximum efficiency and productivity out of our CRM. We are looking forward to your application!

• You are responsible for the worldwide maintenance and development of an efficient and effective Salesforce instance
• You support the Global Process Owners with their vision to streamline and standardize the Lead2Offer and Offer2Cash processes in Salesforce, and are responsible for the continuous improvement of all Salesforce processes
• You coordinate the internal Salesforce key users as well as the external project partners
• You work with SAP and integration experts to orchestrate our IT ecosystem to ensure systems and processes are congruent and aligned
• You support users by providing documentation and comprehensive training
• You are responsible for internal Salesforce system communications, i.e. bug fixes, new features and product updates to key stakeholders

• You have 3+ experience as a Certified Salesforce Administrator, additional certificates are a plus 
• You work independently according to the latest Salesforce best practices and enjoy working with numbers and extensive databases
• You have experience in deployment (ideally including using git) as well as in dealing with project management and support systems (e.g. Jira Service Desk)
• You have strong communication skills and are interested in designing processes in an internationally growing company
• You have a "problem-solving" mindset that helps you analyze problems and recommend a solution, including an action plan
• You enjoy a challenging, fast-paced environment that is centered around Salesforce

• You establish strong relationships with key stakeholders
• You manage administrative tasks and Tier2/3 tickets in a timely manner with requestor satisfaction of min. 4,5 / 5
• You determine and implement "First Time Right" data quality controls in the system
• You perform required data cleansing, setting up validation rules, creating reports, compiling dashboards and setting up automations in alignment with process strategy

• Be part of a modern and international company culture where talent and passion is welcome, heard and part of the decision making process
• Benefit from flexible working hours, home office possibilities and 30 days of vacation per year 
• Develop your skills with varied, challenging tasks and regular feedback to benefit from a steep learning curve
• Train for free with EGYM Wellpass in several thousand sports and health facilities across Germany and/or alternatively use our in-house gym with EGYM products
• Get a variety of great discounted offers, from fashion to leisure, through our employee benefits portal
• Stay active and use our leasing bike offer for your way to work or in your spare time
• Profit from our employer subsidized pension

Upload your documents (CV, salary expectations and earliest possible start date) and specify the job ID #1171. Contact: Marina LambrechtFor further information: https://career.egym.com