Are you passionate about CRM systems and Salesforce? So we are looking for you as a Salesforce expert (m/f/d) in Munich, who will support EGYM in getting the maximum efficiency and productivity out of our CRM. We are looking forward to your application!

• Salesforce Maintenance: You are responsible for the worldwide maintenance and development of an efficient and effective Salesforce instance
• Process Improvement: You support the Global Process Owners with their vision to streamline and standardize the Lead2Offer and Offer2Cash processes in Salesforce, and are responsible for the continuous improvement of all Salesforce processes
• Coordination: You coordinate the internal Salesforce key users as well as the external project partners
• Integration: You work with SAP and integration experts to orchestrate our IT ecosystem to ensure systems and processes are congruent and aligned
• User Support: You support users by providing documentation and comprehensive training
• Communication: You are responsible for internal Salesforce system communications, i.e. bug fixes, new features and product updates to key stakeholders

• Professional Experience: You have 3+ experience as a Certified Salesforce Administrator, additional certificates are a plus 
• Best Practices: You work independently according to the latest Salesforce best practices 
• Deployment & Project Management: You have experience in deployment (ideally including using git) as well as in dealing with project management and support systems (e.g. Jira Service Desk)
• Data Modeling & Development: You possess experience in data modeling and basic knowledge in Custom Development is a Plus
• Automation Tools: You have in-depth knowledge of automation tools (primarily Flows) and their application in complex orgs.
• Communication: You have strong communication skills and are interested in designing processes in an internationally growing company
• Problem-Solving Mindset: You have a problem-solving mindset that helps you analyze problems and recommend a solution, including an action plan

• Stakeholder Relationships: You establish strong relationships with key stakeholders
• Ticket Management: You manage administrative tasks and Tier2/3 tickets in a timely manner with requestor satisfaction of min. 4,5 / 5
• Data Quality: You determine and implement "First Time Right" data quality controls in the system
• Data Management: You perform required data cleansing, setting up validation rules, creating reports, compiling dashboards and setting up automations in alignment with process strategy

• Modern Culture: Be part of a modern and international company culture where talent and passion are welcomed, heard, and part of the decision-making process
• Skill Development: Develop your skills with varied, challenging tasks and regular feedback for a steep learning curve
• Flexible Work: Benefit from flexible working hours, a hybrid workplace model and 30 days of vacation per year
• Fitness: Train for free with EGYM Wellpass in several thousand sports and health facilities across Germany, or alternatively use our in-house gym with EGYM products
• Discounted Offers: Enjoy a variety of great discounted offers, from fashion to leisure, through our employee benefits portal
• Active Lifestyle: Stay active with our leasing bike offer for your commute or in your spare time
• Pension Plan: Profit from our employer-subsidized pension plan

Upload your documents (CV, salary expectations and earliest possible start date) and specify the job ID #1387. Contact: Marina LambrechtFor further information: https://career.egym.com