Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

You'll be working in the Endpoint team, our goal is to ensure our customers have unparalleled ability to quickly troubleshoot issues and do long-term analysis of end-user experience. We equip our customers with complete visibility into end-user connectivity, wherever they may be located, whether internal or cloud apps.

As a Senior Software Engineer on this team, you'll help build our Endpoint Agents running in Windows and macOS, as native system services. In addition to this, you will be responsible for improving and supporting our build and deployment infrastructure and the Agent-related backend services.

In this role, you will mostly be working with C++, but familiarity with, or willingness to learn, Objective-C, shell-scripting and Python are also essential.

• Software Development experience in C++11 or later, ideally writing multi-threaded applications
• Excellent knowledge of computer science fundamentals and comfortable working with new technologies and languages
• Excellent object-oriented design skills
• Experience with SQL
• Experience in designing and scaling distributed systems

• Knowledge of boost libraries, specifically boost::asio
• Experience with MacOS and Windows APIs (non-UI)
• Experience with network protocols
• Bachelor's degree in Computer Science, or similar

Please note that we have a hybrid approach to work and are looking for someone who can come into our London office at least one day per week. There may be times throughout the year where more flexibility is required.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.