Senior Solution Engineer (m/f/d) – Austin, TX

Full Time
Austin, TX, USA
14 hours ago
Deine Aufgaben

RobCo is spearheading a revolution in robotics, empowering businesses to thrive by supercharging productivity and freeing them from labor shortage. We are searching for you to build RobCo into the category-leading robotics company in Europe and the US. We've raised more than $50 million from the world's best VCs, such as Sequoia Capital and Lightspeed, as well as the founders of UiPath, Helsing, Pitch, and other companies to fulfill our mission.

Your Mission:We are looking for a passionate Senior Solution Engineer to join our Austin-based team. Your role will be central to ensuring successful implementation and ongoing performance of our robotic solutions at customer sites throughout the United States. You will play a critical part in scaling our solutions and providing technical leadership and support.

Your Responsibilities:

  • Development and Testing: Take ownership of robotic solution concepts from detailed design through development, testing, deployment, and ongoing support within our Austin facility and at customer locations.

  • Customer Deployment and Integration: Lead the technical deployment and commissioning of RobCo’s robotic automation systems at customer sites, ensuring seamless integration with existing production environments.

  • Project Leadership: Plan, coordinate, and document customer projects from initial scoping through to successful commissioning, delivering robust and reliable solutions.

  • Customer-Centric Approach: Deeply understand and articulate customer needs, translating complex requirements into straightforward, effective automation solutions.

  • Technical Support and Training: Provide comprehensive on-site support and training, assist in troubleshooting, and ensure customer satisfaction through responsive and effective service.

  • Documentation: Develop detailed technical documentation, user manuals, and operational guides to support customer understanding and effective use of our systems.

  • Innovation and Feedback: Collaborate closely with RobCo’s hardware and software teams by providing insightful feedback, contributing to the continuous improvement of our technology.

Dein Profil

  • Bachelor's degree or equivalent qualification in Mechanical Engineering, Electrical Engineering, Robotics, or related technical field.

  • Significant experience in deploying and commissioning automation systems or complex technical products.

  • Proven ability to manage projects independently and maintain high levels of customer satisfaction.

  • Strong problem-solving skills, proactive attitude, and ability to work collaboratively across internal teams and customers.

  • Structured, clear communicator with strong documentation skills.

  • Flexibility and willingness to travel regularly within the United States.

  • Fluent in English; additional language skills (e.g., German or Spanish) advantageous but not required.

Warum wir?

  • Contribute to groundbreaking technology in modular robotics.

  • Work independently within a collaborative startup environment that values innovation, direct feedback, and rapid growth.
  • Participate in team-building events and professional development activities.
  • Opportunity to significantly impact the future direction of automation technology in North America.