About the Role

We are seeking a highly skilled and versatile Senior Specialist, Special Operations to join our newest brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. As a Senior Supervisor, Special Operations, you will play a crucial role in supporting the growth and efficiency of our operations during this phase of scaling. This unique position will involve secondment roles in various key areas of our business, such as production/fulfillment ops, sanitation and maintenance/facilities management. The successful candidate will act as a lead supervisor, driving continuous improvement and contributing to the success of each department they work in while gaining valuable cross-functional experience.

This role presents an exciting opportunity for a motivated individual to advance their career in a high-growth company. The Senior Specialist, Special Operations position will gain hands-on exposure to a range of different parts of our business, providing a unique opportunity for potential career growth.

What you will be doing:

Support the core operations of different functions based on business needs

• Own continuous improvement initiatives to improve operational performance
• Facilitate effective communication between departments to streamline processes and address operational challenges.
• Ensure operational plans are executed and that all issues are communicated and tracked
• Maintain high standards of Good Manufacturing Procedures and housekeeping in the production facility to ensure a safe work environment.
• Conduct daily 5S, process, and facility readiness checks
• Work in compliance with OH&S acts and regulations. 
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer. 
• Other duties as assigned

At a minimum, you have: 

• Bachelor’s degree or related management work experience.
• 5+ years of experience within the Food & Beverage industry or similar i.e. fmcpg; preferably at production or distribution center 
• Quantitative and analytical experience – must have proficiency using MS Excel and G-Suite Apps.
• Proven experience in a supervisory role, demonstrating leadership and team management skills.
• Strong understanding of food safety regulations and quality assurance principles.
• Ability to quickly learn new areas of the business and adapt to new responsibilities
• Innovative: Think of creative and efficient solutions to problems others may take for granted.
• Ownership: Take pride in what you do. Treat the process as if it is your own.
• Time Management: Understand process flow and prioritize accordingly.
• Entrepreneurial with a strong attitude towards getting things done.

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

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