Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re looking to add a technical, hands-on, and mission-driven Technical Program Manager (TPM) for the Infrastructure team. This person will partner with our Data engineering & product teams to build/enhance data driven decision making  across multiple areas in Airbnb. They will partner closely with senior ICs and engineering directors across Airbnb on processes, strategy and execution. 

Data plays a key role in Airbnb's success, driving both our innovation and operations. As a Senior Technical Program Manager, you'll collaborate with various technical leaders to successfully deliver major programs across all of Engineering to ensure we have the data we need to support our most critical use cases (e.g. Data Warehouse, AI/ML, Product Decision Making). As one of the Technology organization’s top 3 priorities, you will have a huge impact on many teams and the broader company. 

We are looking for candidates who share our passion for tackling complexity, and delivering predictable and consistent results. This person should have a strong sense of ownership and ability to think and work strategically with stakeholders. 

A Typical Day: 

• Support the teams to deliver work across multiple tracks with high quality by streamlining the team’s practices and processes, and optimizing ways of working.
• Think both broadly about overall outcomes while using good judgment on where to focus in on details 
• Influence the technical direction of projects to meet the data stakeholders’ needs while upholding quality. Quickly validate project ideas through iterative development, and pivot as necessary.
• Consume complex data and information to drive insights and create impactful stories. 
• Enable cross functional collaboration between vertically oriented teams to solve high priority company projects.
• Showcase the team’s work in front of senior leaders, clearly communicate trade-offs, risks, and opportunities to a broad set of stakeholders
• Proactively share context with the team, and help the team connect the dots of their work with broader company and organizational initiatives
• Be able to answer questions about ongoing initiatives, architecture and systems, staffing, and priorities
• Support other data TPMs working on related tracks of work 

• At least 13 years of industry experience in a fast-paced cross-functional environment, with at least 11 years as a TPM or a similar role
• Sound business judgment, strong analytical skills, and a track record of using data-driven approach to decision-making
• Strong focus on continuous improvement, with experience developing and fine-tuning processes that increase organizational efficiency
• Excellent written and verbal communication skills, with experience partnering cross-functionally and influencing others
• Experience working with infrastructure customers, with intense focus on their needs and success
• Proven ability to understand the bigger picture and use your technical expertise and problem solving skills to prioritize and manage blocking issues
• Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line.
• Experience working with customers on how their workloads can best leverage the underlying infrastructure. 
• Strong communications skills - able to capture customer requirements and distill customer-specific requirements and/or help onboard customers to the systems one has supported.
• Excellent written and oral business communication and people skills, with the ability to influence stakeholders.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity.  Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. 

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.