Strategists at AKQA make our clients’ business their business. Driven by an innate curiosity and a passion for problem-solving and learning, they harness their cutting-edge knowledge of brands, data & technology, culture, and societal trends to provide unique outlooks and solutions for our clients.

As a Senior Experience Strategist, you are responsible for developing and maintaining strategies on key agency accounts to the highest standard. Your role involves exercising intellectual curiosity and championing customer-centric processes and techniques and growth approaches. You’ll build relationships with clients and collaborate with interdisciplinary project teams to create innovative services and solutions.

This is a senior position where you can work relatively autonomously but collaboratively across disciplines, while consulting with leaders to validate your thinking. You will also increasingly take a lead in the identification and conversion of new opportunities for AKQA.

At AKQA, you'll work in an innovative and inclusive culture surrounded by some of the brightest minds in their fields. You'll also have the opportunity to learn and grow within a creative and technically advanced team and have access to ongoing personal and professional development. Located in Auckland or Wellington.

• Deliver high-quality strategies, services and solutions using human-centered design, digital, data, tech and growth tactics.
• Collaborate with multiple disciplines (Design, Data, Engineering); and leverage data, tech, and AI to enhance strategic outcomes.
• Champion customer-centric and growth approaches.

• Inspire innovation and empower team members.
• Embody AKQA's values, diversity, and inclusion and foster a proactive and collaborative culture

• Ability to demonstrate deep understanding of clients’ businesses and their objectives.
• Seasoned strategy capabilities, particularly with large-scale/complex projects with at least 5 years of experience in an intermediate role; or more than a year as a senior.
• Knowledge of growth strategies and how to create them to drive impact
• Strong technical knowledge of digital, data and technology including AI
• Experience in multi-channel CX strategies and research methodologies
• Excellent communication and presentation skills
• Solution-focused attitude with dedication to achieving optimal outcomes
• The ability to work autonomously but with high levels of collaboration and transparency, managing time and deadlines seamlessly.

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.