Title: Senior Supervisor, Production (Pick & Pack)

Schedule: Tuesday - Saturday (9 AM - 6:00 PM) Could switch from Wednesday - Sunday base on business needs (flexibility required)

Location: Mississauga, ON

We are looking for a  senior supervisor who will lead a team of supervisors, team leads  and associates in an AM shift . Reporting to the Production Manager this role will be responsible for overseeing daily operations in plating & fulfillment and ensuring the highest standards of quality and efficiency.   

What you will be doing:

• Works directly with the Manager(s) to resolve issues, escalations, and build corrective actions and act as the primary point of contact in the absence of the production manager.
• Work closely with other departments ( kitchen, sanitation, warehouse, maintenance etc. )  to achieve operational objectives and weekly targets.
• Accountable for key production controls and metrics, including (but not limited to) Safety - Near misses, incidents, Hazard identification, Labor efficiency, Production errors, Product quality, Waste reduction, On-time delivery, Employee engagement.
• Facilitate training  for new and existing employees in production to ensure strong understanding and adherence to standard operating procedures , work instructions.
• Maintain a safe working environment by ensuring a clean and organized area, fully maintained equipment . The work area must achieve compliance with global DC standards.
• Drive continuous improvement in the production facility by engaging team members and broader stakeholders in identifying opportunities, facilitating root-cause analysis, implementing corrective actions, and delivering positive and focused change.
• Work in compliance with OH&S acts and CFIA regulations.
• Defining and drafting  the SOPs and Work instructions for the production processes.
• Other duties as assigned. 

At a minimum, you have: 

• 4+ years of  and/or Supply Chain experience, preferably with a Bachelor’s and/or Master’s degree in Engineering, Business or a related field
• Good understanding of OHS and Food Safety and its application in a warehouse and production environment
• Experience with managing large-scale teams and operations 
• An authentic leader, who’s able to build strong relationships, clearly communicate and motivate, and drive accountability at all levels
• An effective collaborator, who empowers and enables others to share ideas, raises awareness, gets buy-in, and and delivers fast and well-rounded solutions to complex problems
• A strong analytical problem solver that identifies and simplifies complex issues and drives rapid, focused, and data-driven solutions
• Energy, enthusiasm, and a can-do attitude. Used to working in a high-pressure, fast-paced, and constantly changing environment
• Drive and self-motivation. We seek a leader who competes to win and has the burning desire to make a meaningful difference in our business and the lives of our employees
• Professional certifications and/or licenses with Lean Six Sigma preferred
• Comfortable with being exposed to hot, cool and/or cold environments (0-30ºC)

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

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