📍 Narvar Hybrid Eligible locations: Atlanta, GA | Austin, TX | New York, NY | San Francisco, CA | London, UK | Bangalore, India | Tokyo, Japan 

Narvar is growing! We’re looking for a Senior Technical Analyst who loves solving business problems by interpreting complex data to derive insights. This role is part of Narvar’s growing product organization. The ideal candidate has complex database experience, has a knack for developing new metrics for the business and present those on dashboards, understands fundamentals of data science and thrives in a fast-paced working environment.  

Day-to-day

Provide insights, reporting, and analysis of key product operations metrics. Build and develop new metrics by deep diving into Narvar’s complex data space and develop dashboards that are usable by other teams within Narvar. Individual in this role will need to have advanced SQL skills on platforms such as BigQuery or Redshift and also understand how to develop business facing dashboards. Ability to create data forecasts, key performance indicators/metrics, and alerting mechanisms for these metrics are critical for success in this role. This role will involve working closely with Narvar’s product, engineering, customer success and data science teams. It will be critical for the individual in this role to partner with cross-functional teams to design new processes to capture and organize data to enable analytical and reporting capabilities.

• 5+ years of experience in developing business metrics, extracting insights from complex data and presenting data analysis to business stakeholders
• E-commerce experience is a must for this role
• Proven experience in writing complex SQL queries
• Proficiency in developing dashboards on platforms such as Tableau, PowerBI, AWS Quicksight or similar platforms
• Ability to solve ambiguous data problems and connecting dots across data points in large data lakes
• You are self motivated with strong attention to detail
• Ability to work with both technical and business stakeholders
• Fundamental understanding of python and data science is a plus
• Education background from IIT/NIT/BITS is a plus

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1,400+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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