Senior Technical Enablement Manager
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Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.
Senior Technical Enablement ManagerThe Senior Technical Enablement Manager educates internal Okta Customer First employees on core Identity concepts and Okta’s products by creating on-demand training videos, hands-on activities, and learning assessments. A successful candidate must have a strong background in technical curriculum development and creating innovative learning material for an internal audience, preferably at a SaaS company.
What you’ll be doing- Work cross-functionally with stakeholders to establish clear project plans that define strategic business impact, scope, implementation, and success metrics
- Independently manage the full development lifecycle of the program from inception through delivery
- Work with subject matter experts to create appropriate enablement assets that are modular and flexible so they can be tailored to serve multiple needs including onboarding, and everboarding.
- Adjust content to meet the needs of technical audiences with varying levels of technical depth and various stages of product maturity.
- Work with stakeholders to ensure that target roles are receiving the right training at the right time
- Use data to measure program impact, identify needed updates & gaps across roles and develop resources to close them
- 5+ years creating technical enablement with proven ability to consistently deliver high-quality programs, on-time to meet desired business results
- Strong SaaS and Identity Management experience.
- 1 - 2+ years experience with identity protocols and/or full-stack software development; e.g. NodeJS, .NET, Java, etc. is a plus
- 2+ years supporting customer-facing technical roles, such as professional services, technical account managers, technical support, or similar roles.
- Significant experience building self-paced training using video or interactive eLearning.
- Exceptional organization, writing, and communication skills
- Ability to drive cross-functional initiatives, achieve stakeholder buy-in, and make decisions
- Analytical mindset with the ability to leverage data to drive decision-making and measure the effectiveness of enablement programs
- BA or BS degree or equivalent experience
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Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$114,000—$172,000 USD The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $128,000—$192,000 USDWhat you can look forward to as an Full-Time Okta employee!
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Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
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