Senior Technical Program Manager, Anti-Scraping - Anti-bots
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Airbnb’s mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we’re looking to add a technical, hands-on, and mission-driven Technical Program Manager (TPM) to the team.
The Difference You Will Make:
This person will partner with our engineering teams to deliver solutions to improve the security posture of Airbnb. This role requires an understanding of bot behavior, data security, and traffic management. It also involves working closely with various teams to ensure the security of Airbnb's data and services. If you strive to keep Airbnb's most valuable data safe, have a strong analytical approach to problems, and love the challenge of building new organizational capabilities, this is the role for you.
A Typical Day:
- Develop a portfolio view of Anti-Bots programs including but not limited to detecting, researching and disrupting attackers by investigating entities and analyzing data to uncover bot patterns.
- Lead planning, execution, and delivery of projects of all sizes aimed at providing quick actionable insights and working with our engineering teams to constantly implement solutions at scale through better automation.
- Ensure leaders have sufficient visibility into execution status, issues, and decisions.
- Work with engineering to build a ML model to accurately detect the scraping traffic and implement anti-bot techniques in the Airbnb tech stack.
Your Expertise:
- Experience and passion for building anti-scraping, anti-bot platforms and models to proactively detect automated bots against our platform.
- Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line.
- Bias for action and enjoys finding patterns amid chaos and quickly addressing vulnerabilities being exploited by bots.
- Self-motivated and proactive to identify trends in automated attacks and opportunities to address them.
- Sound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, leading data driven analyses, and influencing results
- Experience developing new and improving existing processes, and demonstrated flexibility to get things done.
- Detail-oriented and able to understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and manage blocking issues.
- Experience working in a highly cross-functional environment where communication with multiple groups is imperative.
- Ability to ramp up quickly and learn new technologies with minimal lag time.
- Excellent written and oral business communication and people skills, with the ability to influence stakeholders.
- BA/BS degree, 5 years technical project management experience or relevant experience
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range$165,000—$204,000 USD