About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are looking for an experienced Senior Technical Program Manager who loves leading technical teams, coordinating information, and solving problems. You have a strong software program management background and experience delivering against company strategic goals. We encourage you to bring a pioneering demeanor as we evolve our development processes. You will report into the Program Management organization and will work closely with Enterprise Technology and other teams across the business to support pivotal initiatives.

You will:

• Organize, plan, and track ongoing technical projects and critical initiatives for the Enterprise Technology team to ensure smooth technical delivery 
• Lead all aspects of the day-to-day progress of projects and initiatives with regard to schedule, scope, and process
• Effectively lead meetings, track next actions, and proactively follow up on action items
• Identify, schedule, and manage cross-team dependencies
• Build and use effective partnerships across technical and business communities, including but not limited to product managers, engineers, and other stakeholders
• Serve as a key liaison with relevant business groups to facilitate planning and collaboration between teams, align on goals, identify dependencies, mitigate risks, and effectively communicate regular updates to all stakeholders
• Balance 2-3 large programs related to content, finance, and commerce and be able to switch context across programs as needed
• Facilitate Agile ceremonies (Backlog grooming, Sprint planning, Daily standup, Retrospectives, and Demos) where applicable
• Demonstrate an understanding of the business and its structure, processes, and tools, and how initiatives positively impact the overall business
• Establish and maintain best practices and repeatable processes to increase efficiency for teams in conjunction with the larger Program Management Organization

In the role of Senior Technical Program Manager, Enterprise Technology, you will report to the Principal Technical Program Manager, Enterprise Technology.

We are considering applicants for the locations of Dallas or Los Angeles.

About You

We get excited about candidates, like you, because...

• You have 8+ years experience as a technical project or program manager within software development teams
• You have prior experience in or managing projects specifically related to technical delivery of enterprise solutions, including but not limited to management systems for contracts, rights and royalties, suppliers, assets, travel and expenses, and/or e-commerce
• You have prior experience in or managing projects related to streaming, a plus
• You have experience working with globally-distributed teams
• You have knowledge of key concepts and standard processes for technical program management
• You are inquisitive, organized, meticulous, and have a desire for continued self-improvement and development of new skills
• You're able to demonstrate a calm and cool demeanor when managing multiple projects and deliverables
• Knowledge of SDLC processes, with experience in both Agile and waterfall methodologies, and knowing when to apply each
• Experience with tools such as JIRA, Confluence, and Google Suite
• BS degree or equivalent experience required, MS degree preferred

About the Team

The Enterprise Technology department is a team of enthusiasts who dedicate their time to building reliable and scalable solutions to help transform enterprise applications. We promote strong engineering practices and use innovative technologies and cloud-based microservice architecture, which allow Crunchyroll enterprise teams to integrate and achieve their goals.

The Program Management organization is a distributed team responsible for coordinating initiatives for the Crunchyroll streaming service. We work to standardize Agile methodologies for the organization, evangelize process improvements, and lead cross-team

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.