Experience Designers at AKQA concept, craft and deliver interfaces that make technology more natural and enjoyable to use. In collaboration with strategists, researchers and technologists, our UI and UX designers take a human-centred approach to create beautiful and meaningful brand experiences.

As a Senior UX Designer you will play an essential role balancing business, customer and technical requirements to craft blueprints for solutions that delight clients and users.

As part of the AKQA team in Tokyo, you will work in a dynamic, globally-minded environment surrounded by some of the brightest minds in their fields. Together you will create world-class experiences for both Japanese and overseas markets.

ROLE REQUIREMENTS

• Plan and execute core UX/CX deliverables including heuristic and IA audits, ecosystem maps, personas, customer journeys, service blueprints, and wireframes
• Collaborate across disciplines in both agile and waterfall processes to quickly deliver impactful solutions
• Present to business stakeholders to help them make informed decisions that strengthen their business
• Keep on top of best practices and trends to ensure we are at the forefront of the industry
• Lead and inspire, sharing your knowledge with peers and mentoring mid/junior designers

QUALITIES AND CHARACTERISTICS

• A compelling portfolio demonstrating outstanding UX design, with a desire to become even better
• Excellent communication skills, with the ability to make complex topics understandable, and present logically
• Excellent writing and editing skills, experienced in crafting effective, on-brand micro copy
• Mastery of whiteboard and prototyping software such as Miro and Figma
• A “can-do” attitude, eager to embrace big challenges
• Attention to detail and a passion for getting to the root of a problem
• Ability to thrive in a global team, with an open mind to fresh perspectives
• Proven experience working in a Senior UX Design role (agency or in-house)
• A degree in Interaction Design, Information Architecture or other design-related field is preferred
• Fluency in Japanese at N1 or native level is required
• Conversational or higher English ability is preferred but not required

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We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.