Strength in Trust 

OneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge

As a UX Senior Designer, you will collaborate with cross-functional teams to prioritize customer-focused solutions. You will gather user feedback to help understand perspectives, behaviors, and goals and utilize these insights to build end-to-end lovable experiences for our customers. 

Your Mission

• Take ownership of shaping project goals incorporating high-level design direction and roadmap goals. 
• Be able to move critical work through sprint while developing and planning a product area vision with leadership. 
• Continually meet with your design team to discuss, collaborate, and define patterns and research practices. 
• Demonstrate a sense of ownership and accountability in your team's work and outcomes. 
• Meet with customers weekly to know and represent them in the SDLC process. 
• Craft thoughtful UX writing to support your design solutions. 
• Partner with cross-functional teams in the end-to-end sprint process. 
• Be able to inform your sprint team counterparts what UX methods and activities will most aid in customer understanding in varying situations. 
• Conduct independent research to understand customer needs and test assumptions. 
• Report on findings and recommendations. 
• Create Eng-ready design deliverables using a component library or existing content so sprint counterparts can execute features every three weeks. 
• Oversee sprint deliverables so that the intended customer's experience is protected. 
• Mentor staff as you go. 
• Advocate and evangelize UX processes across stakeholder touchpoints. 
• Be the primary advocate for the user across the entire product experience helping others understand the customer's voice. 
• Report on product area findings and recommendations to your cross-functional and design teams. 

You Are

• Minimum of 5 years of experience in UX/UI design, with at least 1 year of experience creating B2B products. 
• You're a clear, concise, and persuasive communicator. 
• A solid portfolio showcasing design thinking, visual design, interaction design, and user research skills. 
• You have a learning mindset. You are intellectually curious with a desire to learn and grow. 
• You have experience building SaaS products. 
• You enjoy being a subject matter expert. 
• Experience working in an agile software development environment. 
• You are loyal to customers and your craft, needing to be involved in product decisions for customers from concept to completion. 
• You enjoy solving problems, learning, and collaborating with a design team. 
• You are driven by understanding user behavior and have experience designing complex experiences. 
• You have a high degree of visual polish in your UI design and an understanding of communicating detailed interactions with engineers. 
• You know how to collect customer data, perform heuristic evaluations, create journey maps, or employ other UX activities to inform usable and lovable products 
• You have exacting standards and constantly upgrade your understanding of design thinking and UX best practices. 
• You spend time understanding how and when a feature-level decision can affect the user's holistic experience and are ready to collaborate with your design team. 
• You have experience working within WCAG 2.1 AA standards. 
• You are passionate about solving problems, innovation and removing friction from users' experiences. 
• You are willing to work in collaborative teams to solve problems. 
• You are resilient.
• You can manage multiple input points, meet varying deadlines, be realistic about project releases, and know where to put your efforts. 

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range$112,500—$168,750 USDWhere we Work

OneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model.  

The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins toFinish Stronger.  

We are committed to a flexible approach informed by a set of guiding principles. You’ll see that reflected in our worker designations: “Office-flex” and “Location-flex”.

• Office-flex: Like a traditional hybrid model, OneTrust “Office-flex” employees may be asked to work in an office periodically if they are within a commutable distance to a OneTrust office. This includes coming into the office for our Company Kickoff, Company All Hands, and other larger company events. Beyond that, we give our leaders and teams the flexibility to set additional guidelines based on the nature of your role.  
• Location-flex: Similar to other companies’ remote policies, for OneTrust “Location-flex" roles, you will primarily work from your home office location. However, you may be required to travel to our OneTrust offices or customer sites periodically based on the nature of your role.

Each role may have specific requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources  

Check out the following to learn more about OneTrust and its people: 

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.

Our Commitment to You 

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career 

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.