LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

As a Senior Zuora Developer you will help integrate Zuora with diverse systems such as Salesforce, SAP, RevPro, and Payment Gateways. You are a proactive self-starter capable of multitasking in a dynamic environment, managing multiple projects independently, and achieving strategic initiatives with minimal guidance. Beyond integration, your responsibilities will extend to hands-on Zuora workflow development, automation of new workflows, and enhancement of existing ones; reporting into our Associate Director of Business Systems. Working hours for this position would be 2:30pm - 11:30PM IST.

You will:

• Design and architect billing solutions using Zuora's platform features (THIS IS REQUIRED).
• Configure and customize billing rules, workflows, and pricing models to align with our requirements.
• Translate business cases into solutions, using Zuora's configuration and technical solutions based on APIs.
• Collaborate with business teams to define, document, and clarify processes and requirements.
• Partner with the finance and revenue team to gather and analyze our requirements related to billing and revenue management.
• Automate billing processes using Zuora's workflow and automation capabilities.
• Build data sync/workflow between Zuora billing and revenue.
• Monitor and troubleshoot Zuora billing platform performance, applying updates and patches.

You have:

• 5+ years of Subscription Management Billing experience, especially with Zuora (THIS IS REQUIRED).
• Proficient in Python and XML/JSON (THIS IS REQUIRED).
• Experience with SAP or other general ledger systems
• Salesforce experience
• Bachelor’s degree in business administration or IT or equivalent.
• Demonstrated experience in Zuora development, architecture, design, and hands-on implementation.
• Strong analytical skills to understand complex business requirements and propose effective solutions.
• Continuous learning mindset, staying updated with the latest Zuora platform features and industry best practices.
• Ability to lead in ambiguous situations and adapt to new technologies and industry trends.
• Excellent oral and written communication skills.
• Stay informed about the latest releases, features, and enhancements in the Zuora platform and industry best practices.
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Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Native AI learning and Fast track growth opportunities
• Equal opportunity employer

Why you'll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

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