About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are seeking a detail-oriented and proactive Site Merchandising Coordinator who has strong organizational skills, an understanding of e-commerce, and a passion for creating visually appealing online displays. Reporting to our Vice President of eCommerce Operations you will help support the execution of merchandising strategies, ensuring accurate product representation, and enhancing the overall online shopping experience.

• You will collaborate with the merchandising team to help accomplish online merchandising strategies that align with our goals.
• You will help manage the online product catalogue, including product categorization, tagging, and attributes.
• You will help coordinate product launches, updates, and promotions on the website.
• You will work with the marketing and design teams to create visually appealing online merchandising displays.
• You will conduct regular audits of product listings to ensure accuracy in product information, pricing, and availability.
• You will monitor and analyze site metrics, user behaviour, and sales data to identify opportunities for merchandising optimization.
• You will collaborate with cross-functional teams to ensure seamless coordination of merchandising plans.
• You will stay informed about industry trends, e-commerce best practices, and new technologies related to site merchandising.

About You

We get excited about candidates, like you, because...

• 2+ years of experience in a coordinator or support role in e-commerce or retail.
• 1+ years of experience using Salesforce Commerce Cloud.
• You have experience with e-commerce platforms, content management systems, and merchandising principles
• You have excellent verbal and written communication skills in English and either French or German.
• You have strong organizational skills with the ability to manage multiple tasks and deadlines.
• You are detail-oriented with a focus on maintaining accurate and visually appealing online displays.
• You have excellent collaboration skills, with the ability to work effectively in a team environment.
• You have a high degree of fluency in Microsoft Office, Google Workspace or similar productivity tools.
• You have a Bachelor's degree in Marketing, Business, Merchandising, or a related field.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate, and inspired colleagues, you will also enjoy the following benefits and perks:

• Take Time for You - Flexible Time Off, 6 Yasumi (Rest) paid days, Half-day Off Fridays during summertime, company Christmas vacation, flexible schedule, and hybrid working mode.
• Parental Leave - Paid parental leave for birthing parents and non-birthing parents.
• Find Balance - Counselling and support through Talkspace, and the Employee Assistance Program (EAP) is available 24/7.
• Watch hard - Free premium access to Crunchyroll along with monthly discounts to the Crunchyroll store.
• Level Up - Prepaid Udemy account, professional development courses and conferences.
• Take the prize - End-year bonus, impact award, and referral bonus.
• That's not all - Global anniversary, and birthday recognition programme.

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.