Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Social & Community Manager

Location:London, Chiswick (2 days in the office) / hybrid

ROLE MISSION

Our client is seeking fresh creative thinkers that operate in the digital world, to lead the amplification of iconic whisky brands through their global social channels with community management and support of our in-house creative studio. The person in this role will liaise between the brand and studio teams, requiring creative thinking, organisational excellence, digital savviness & cultural nous.   

THIS ROLE IS RIGHT FOR YOU IF YOU HAVE:

• Brand and/or agency experience in social media for B2C brands
• A strong knowledge of social media channels, social culture, digital creativity and editorial marketing
• Excellent organisation skills with experience overseeing a multi-disciplinary team to deliver creative output to a high standard and against a deadline
• Excellent written and oral communication skills and fluent English language
• Familiarity working with CMS platforms and social insights tools
• Experience working with Adobe Creative Cloud is advantageous
• Entrepreneurial spirit and self-starter who can equally manage multiple stakeholders in a large organisation 

WHAT YOU WILL BE DOING IN YOUR ROLE

• Channel & Community management - (FB, TW, IG, YT, Pinterest) + General Housekeeping; pro-active and reactive engagement with audiences, UGC, publishing/management of content calendars, asset overview docs.
• Insights Reporting - Comfortable working with data insight to refine content plans. Setting and monitoring KPIs, tracking performance metrics, and being agile in optimising our content output accordingly. 
• Content Toolkit Deployment – supplying creative assets and social recommendations to markets. 
• Outreach - Champion the brand and its teams. Keep an eye on market, competitors, trends/insights to feed into overarching social strategy, social media updates, etc. 
• Ownership & Control – Proactively coming up with original, creative ways to translate big brand ideas into ongoing, social-savvy content themes and community engagement concepts for digital.
• Attendance - Be part of weekly client digital team catch-ups. Liaising with internal Media team to implement the paid strategy monthly. Receiving and developing quarterly social briefs from brand teams.
• Assisting production of quarterly social photos/short video/GIFs, contributing to ideation, brand ownership (look/feel/TOV). Working alongside OLIVER digital designers, film production teams, external agencies and co-creators where needed to meet objectives & deadlines agreed with Brand team.
• Passion for creative ideation and content creating that makes people want to engage and share.  
• Copywriting Skills: 
  • Short (posts across all channels) + Long form; Can interpret a brand’s visual TOV and assets into new interesting formats. 
  • Long Form: Blog writing (and uploads via the CMS). 
  • Web articles and CRM content. 
  • Close collaboration with SEO partner and writing with SEO in mind. 

• Digital (supported by IT & CMS team) 
  • Content management and CMS upload 
  • eCRM plans 

ABOUT OUR COMPANY

Many companies talk about having a unique and thriving business model, but the Inside Ideas Group truly does. This means that we have been named in the top 500 of the Financial Times fastest-growing companies in Europe 2018!

What IIG does is provide clients with dedicated, on-site agencies that are built from the ground up. These agencies live and work right at the very heart of our client’s organisation. Delivering precisely the skills and capacity they require, complemented by brand talent from our whole business on everything from planning to execution.

This business model creates a truly entrepreneurial, fast paced, challenging and rewarding environment to work in!

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

talent@oliver.agency

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Job Id: 7116

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Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations    

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.