Our Opportunity:

Chewy is seeking a Social Media Analyst to join our Brand Social Marketing team in Boston, MA. This person will be responsible for developing and organizing project and program management on a fast-paced team focused on Organic Social Media, and will lead social media publishing and content scheduling within central tools. The individual will set plans, create workflows, and lead meetings - and will manage both high-level and tactical team operations. Clear and effective communication, strong critical thinking, and problem-solving skills are essential, as are project and program management experience. At Chewy, we believe innovation is rewarded and execution is highly valued. Our ideal candidate is a passionate program leader that is obsessed with keeping things organized, moving, and clearly communicated to all stakeholders.

What You’ll Do:

• Develop and create comprehensive project plans, outlining tasks, timelines, and resources required for successful project execution.
• Collaborate with cross-functional teams, including marketing teams, creative teams, and other relevant departments, to ensure seamless communication and coordination.
• Build new and improve upon existing team workflows, manage team meetings, and delegate creative work to Social team members.
• Establish and manage project timelines, ensuring that all tasks and milestones are met on schedule and that final deliverables meet quality standards, specs, brand guidelines, and the brief.
• Identify and communicate potential risks and challenges that may impact project delivery and develop strategies to mitigate or address them.
• Develop social media-safe assortment strategies within creative briefs, ensuring proper product usage within Creative and Studio work.
• Own Social team project intake form requests and timelines.
• Own end-to-end tactical brief approvals to content publishing and scheduling, ensuring final files are placed in correct areas for publishing and dissemination.
• Draft social media copy alongside asset publishing.
• Lead social media content calendar and external calendar share-outs with partner teams.
• Continuously assess existing social media asset performance, based on predetermined key performance indicators, with support from team leaders.
• Demonstrate consistent curiosity and high standards to continuously evaluate new opportunities and improvements across team goals and objectives.

What You’ll Need:

• Minimum of 3+ years managing projects or programs, ideally with Creative or Marketing Agency experience 
• Experience with publishing and scheduling content within social media management tools (Sprinklr, Brandwatch Consumer Research) preferred
• Experience with program management tools (CrossCap, Slack, Workfront) preferred 
• A keen eye for organization, simplicity, and always knowing where the final asset link lives
• Success implementing workflows, programs, and solutions across collaborative and cross-functional teams
• Demonstrated experience with critical thinking, problem solving, and questioning the status quo
• Experience leading team meetings, keeping team members to deadlines, and managing both up and down

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

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