🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London (UK) | 💰£55,000 - £65,000 + Benefits | Hear from the team ✨Why Monzo?We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.The RoleWe’re looking for a Social Media Content Creator to join the team at Monzo! Someone who’s experienced with content creation and lives on their FYP – to take our short form video channels like TikTok, Instagram Reels and YouTube to the next level. 

We reach millions a month with entertaining content that makes people feel seen and shows off our personality. Through witty, relatable posts, we’re challenging what a bank’s social media should look like. And in the process, we aim to make the awkward, intimidating subject of money feel a little bit better. 

We’re proud of where we’ve got to. But we’re looking to take things further, and make all our social channels famous with brilliant, creative content that’s uniquely Monzo. Beyond just chasing trends, we want to actively contribute to culture and re-define social media marketing, in our industry and beyond.Your Responsibilities 

You’ll own our TikTok, Instagram Reels and YouTube Shorts channels, crafting entertaining content that shows people who we are and gets them talking about Monzo. You’ll come up with ideas, write scripts, produce, shoot and edit the content and post it every day.

You’ll also work on cross-channel campaigns, collaborating with the rest of the social media squad and other teams in marketing like Brand, PR and Growth Marketing to produce campaign content for your channels. 

Plus you’ll have plenty of freedom to pursue your own ideas for creative stunts, partnerships and beyond.  

Together with our Social Media Lead, you’ll shape our strategies for these channels. And you’ll be responsible for measuring how your content’s performing, reporting back to the team (and the wider business), and using these insights to iterate and improve on your work. 

We produce most of our work in-house and have a dedicated Brand Designer who you’ll collaborate with on content. We do work with agency partners, especially for campaigns or content that needs more elaborate production.

This is for you if… 

• You’re obsessed with TikTok, Reels and YouTube Shorts. You’re plugged into the platforms and have strong opinions on what brands and creators you rate. 
• You’re skilled with video editing software and familiar with in-app creator tools across platforms. 
• You have experience creating short form video content for a big consumer brand, that’s driven results – growing reach and views, engagement and followers and getting your brand regularly talked about.
• You have brilliant, big ideas and know how to create content that’s distinctive and engaging.
• You’re experienced with script-writing and can write compelling scripts to engage and entertain an on-screen audience. 
• You’ve got good judgement – you can be sensitive, empathetic and appreciate risk.
• You’re comfortable on camera and happy to feature in content – and you’re confident approaching other people to be in videos too. 

If you have experience creating social media content for another bank or in a regulated industry, that’s a bonus! 

This isn’t for you if… 

• You’re used to working in a very large team – we need someone to get stuck in producing content every day, working independently or collaborating with our Brand Designer. 
• You’re a generalist social media manager – we’re really looking for a short form video expert who specialises in channels like TikTok. 

The Interview Process:

Our interview process involves three main stages: 

• Recruiter Call (30mins)
• Initial Call (30 mins)
• Take Home Task (we would expect this to take no longer than 1 hour of your time. We will ask that you complete this within 7 days of receiving the task)
• x2 final interviews via Google Meet (x2 1hour)

Our average process takes around 2-3 weeks but we will always work around your availability. 

You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on core-hiring@monzo.com

What’s in it for you:

💰 £55,000 - £65,000 ➕ stock options 

✈️ We can help you relocate to the UK 

✅ We can sponsor visas

📍 This role will be based out of our London office next to Liverpool Street station (a hybrid of office based and home working)

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here 

#LI-JB1 

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.