Role: Social Media Manager & Content Creator

Location:Hybrid / Kingston upon Thames, England (mandatory 2 days onsite)

Account: Global FMCG retailer (category: home care)

ROLE MISSION

Working in partnership with our client, the Social Media Manager & Content Creator will operate as part of our expert Social team and collaborate with our Creative & Strategy teams to generate content for and manage the social media activities of the brand's Home care Brands. From creating short form low fy content on TikTok to posting on Instagram and Facebook – we're counting on you to create compelling narratives that amplify our brands and resonate with our audiences.

WHAT YOU WILL BE DOING IN YOUR ROLE

Community engagement and client services

• Listen and respond to relevant consumer comments, questions, and brand mentions with on-brand responses. This would involve cultivating a network of brand advocates and identifying engagement opportunities for organic planning.
• Plan, ideate and create organic content calendars and reactive content, writing engaging copy and always ensuring platform best practices.
• Receive and interrogate client briefs, supporting brief development to creative teams and other partners.
• Support the Senior Social Media Manager in presenting content strategies to clients.
• Analyse platform performance metrics, track KPIs and generate insights for the brand team to assess the effectiveness of content.

Content Creation

• Shooting and editing multimedia social-first content for various social media platforms. This includes shot lists, scripts, and overseeing the content from conception to delivery.
• Attend relevant brand events such as shoots, PR events, and influencer meet-ups to capture social content. Monitor feeds for opportunities to interject the brand into trending topics.
• Craft engaging social media content that aligns with the brand's goals. Responsive to cultural zeitgeist and aware of strategic and creative opportunities to further brand narratives.

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 

• A well-rounded, creative individual who's constantly innovating and initiating.
• Strong experience in social media content creation and management.
• Comfortable in front of a camera with high enthusiasm for the Homecare category.
• Organised, good at managing own workload and priorities, comfortable with a fast paced every changing environment and proactive in generating ideas off the back off social trends.
• The capacity to understand and connect content to business objectives and client aims when executing briefs.
• Use of social media management tools like Sprinklr and understanding the role of paid media and influencers.
• Excellent written communication skills with proven experience in copywriting.
• Familiarity with digital trends and popular culture.
• Proven ability to work well under pressure and think strategically.
• Strong entrepreneurial spirit with a proactive attitude towards spotting content creation opportunities to help clients achieve ambitions.
• Nice to have: expertise in design, video, and photo editing skills. Knowledge of the Instagram and TikTok editing features (Instagram Reels, CapCut)

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.

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Job Id: 9405

#LI-JT1 #LI-Hybrid

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.