Role: Social Media Manager & Creator

Location:Kingston upon Thames, England, United Kingdom (Mandatory 2 days onsite)

ROLE MISSION

Working in partnership with our client, the Social Media Manager and creator will manage the social content of some of the world’s leading brands across the Beauty and wellbeing category. While this role will have oversight of some brands the role will focus predominantly on one account for Instagram and TikTok. This role will be integral to the growth of this brand so you will already be a user of the products and be as comfortable talking to the camera as creating engaging product-led content. Each week you will hunt out “golden nugget” opportunities for content creation and social engagement that’ll make these brands shine on social. As such, content planning will be a large part of this role so you will need to have a strategic approach to planning out your monthly and yearly calendar moments. You will be at the forefront of the brand conversation so experience with community management and how to optimise is essential. This opportunity is perfect for a talented and experienced individual who can translate brand personality into conversations on social media, is great at ideating highly engaging content which leverages current trends and knows how best to use platform functionality and strengths to our advantage

THIS ROLE IS RIGHT FOR YOU IF...

You are a fan of the brand and love working in beauty.  You are on top of the latest developments in social, you know what is happening behind the social media feed and know the latest reels and TikTok trends and how it can be translated seamlessly to the brand. You are creatively minded and have an eye for converting trends into content, you know how to measure performance, you have experience in planning and creating content, editing and using editing suites such as Premiere Pro and working with other creators. Lastly, you’re experienced in community management and enjoy being proactive in sharing your opinion on what should be next for your brands and on social.

ABOUT THE TEAM YOU WILL BE JOINING

You will be joining an on-site agency team who are super passionate about best-in-class social and creative. You’ll work closely with your social team, digital specialists, brand managers and customer service partners.

WHAT YOU WILL BE DOING IN YOUR ROLE

You will be responsible for driving best in class social media management and involved in;

Listening and Engagement

• Listen and respond to relevant consumer comments and questions
• Provide on-brand responses to influencer and consumer @mentions
• Identify opportunities for the brand to surprise and delight its audience
• Track trending topics

Content + Creation 

• Monitor feeds for relevant opportunities to inject the brand into culture
• Spot new influencer opportunities and keep on top of UGC
• Write copy for organic posts and paid/dark content
• Ideate excellent creative content which taps into trends and our audience’s passions and behaviours
• Liaise with clients to gather feedback and approval on content
• Schedule content to go live across social channels.
• Product seeding to external influencers/creators
• Creating engaging brand led content

Planning and client partnership

• Receive and interrogate briefs from clients and supporting in brief development to creative teams and other partners
• Support in development of social channel strategy workstreams
• Plan and create social content calendars
• Present content ideas to clients

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 

REQUIRED SKILLS

• This job is best suited to an individual with at least 2/3 years of experience working in an agency (ideally) or client side on brand marketing through social media.
• Level-headed, strategic thinker
• Entrepreneurial and proactive - ability to spot opportunities to create content and help clients achieve their business ambitions
• Creative flair and great written communications skills and excellent copywriting
• Nuanced and thorough knowledge of social platforms – and how brands can best leverage them to achieve commercial results
• Keen interest in digital trends and popular culture
• Worked with social media management tools e.g Sprinkler, Tribe
• Measurement and Reporting
• Content creation

WHAT EXPERIENCE WILL HELP YOU BE SUCCESSFUL 

• Content creation for beauty brands – please do share your portfolio for consideration.
• Worked in FMCG and have an interest in beauty and wellbeing
• Community management experience
• Experience in ideating, creation and planning social media content, implementing feedback and scheduling content for TikTok & Instagram
• Stakeholder management, including internal, cross-department, clients
• Excellent written communication skills
• Experience briefing influencers

WHAT YOU CAN EXPECT FROM US 

• A dynamic work environment
• The opportunity to join a successful and forward-thinking organization
• Access to subsidised cafeteria and discounted household item shop
• Career fulfilment working on high profile client projects
• Competitive compensation and benefits

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.

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Job Id: 8356

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We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.