Role: Social Media Manager 

Location:Hybrid - London, client office in East Finchley (onsite 2-3 days per week)

ROLE MISSION

Working in partnership with our client, the Social Media Manager will build, engage and proactively support a social community through all key channels including Facebook, Instagram, TikTok, Twitter, and Threads, and support the main campaigns each year. The role is responsible for providing strategic best-in-class advice to the client and agency teams, writing/creating beautiful and engaging social content and managing the client on BAU briefs. 

 ABOUT THE TEAM YOU WILL BE JOINING

Reporting to the Senior Social Media Manager, the Social Media Manager is a highly collaborative role within the team. The Social Media Manager sets the vision and supports the Community Manager, helping to oversee their work.

WHAT YOU WILL BE DOING IN YOUR ROLE

• Work in true collaboration with McDonald’s and be responsible for Brand Guardianship as the Steward of their online personality  
• Builds, engages and proactively supports a social community through all key channels including Facebook, Instagram, TikTok, Twitter, Threads and supports the main campaigns each year. The role is responsible for providing strategic best-in-class advice to the client and agency teams, writing/creating beautiful and engaging always-on social content and managing the client on BAU briefs  
• Management of Live Newsroom Calendar, tracking all content to be shared to organic channels 
• Writing inventive, attention-capturing posts, working in close partnership with the design team   
• Developing low-fi content, including TikToks and Instagram Reels  
• Visiting the client 
• Driving dialogue with consumers through engaging content 
• Managing your own projects for BAU social comms   
• Key support for campaign content ideation, and lead on ideation for certain campaigns  
• Attending and posting from live events  
• Publishing content, with a strong brand ambassadorship 
• Maintenance of influencer relationships and reposting 
• Management of weekly reports and campaign reports   

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships 
• Excellent client management skills, attending client calls and capturing notes of all external and internal sessions 
• Be a level, strategic thinker  
• The ability to manage client expectations when delivering projects  
• Entrepreneurial and proactive in approach and attitude   
• The ability to spot opportunities to create content and help clients achieve their business ambitions  
• Successful implementation of content measurement and testing  
• Excellent written communication skills, and the ability to develop the voice of the brand within it  
• Professional and works well under pressure, retaining confidence of the client  
• Keen and active interest in digital trends and popular culture  
• Experience with working with a social media management tool  
• In-depth understanding of paid media and the role of influencers  
• In-depth understanding of organic social media reporting 

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Follow us on  Instagram oliver.talent

Job Id: 8526

#LI-JT1 #LI-Onsite

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.