We’re looking for a Software Developer, DevOps to join our Backend Platform team. In this role you will  help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one piece of the production application environment and the developer experience, you will execute on defined projects to achieve team-level goals. This team has expertise in Hootsuite’s core platform services including our network edge, client authorization, Kafka cluster and tooling, encryption, webhooks dispatching and more. The team is also stewards of a monolithic application for which we set standards, improve ownership and tooling and lead other teams on how to modernize the monolith. While working remotely or in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), or in Hootsuite’s Vancouver office, you will report to the Manager, Software Development.

WHAT YOU’LL DO:

• Write software - tools, libraries, automation, services
• Design and build our infrastructure platform
  • Identify and implement new platform features
  • Research and evaluate new technologies
  • Refactor, rewrite or retire existing platform features
• Operate our developer experience and production application environments
  • Diagnose and repair our distributed systems
  • Perform maintenance, upgrades, and migrations
  • Control or eliminate repetitive tasks, alert noise, and business-as-usual work
• Enable development teams
  • Provide executable interfaces to our infrastructure platform
  • Provide tools and best practices to support the entire software development lifecycle
• Participate in a flexible on-call rotation
• Communicate by writing documentation, participating in meetings, and showing off your work at demos

WHAT YOU’LL NEED:

• A degree in Computer Science or Engineering or equivalent experience and some practical or relevant experience working in an SRE, DevOps or software engineering role
• Experience using Go, Scala or PHP and have expertise in technologies such as Kafka, various AWS services and some infrastructure as code tools
• An ability to write software and working knowledge of software engineering practice
• Experience using infrastructure-as-code tools to build and run cloud infrastructure
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Self Development: is personally committed to, and actively works to continuously improve
• Problem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutions.
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
• Preferred: Experience with operating, building and maintaining cloud infrastructure
• Preferred: An understanding of SaaS software development practice; Ideally you have experience working on a SaaS product

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-CH1