LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

We are currently seeking an experienced developer to join our team as a Front End Software Development Engineer II (TypeScript/Vue.js) as part of our aiStudio Team.You will be part of the Global Product and Technology unit and will help to build state-of-the-art services that are used by our largest customers. AiStudio is the Data Science and Machine Learning (DSML) teams generative AI experimentation platform - it consists of a backend and frontend that allows users to create bots which leverage a wide variety of external and in-house LLMs in order to test and learn in this evolving GenAI space.

You will: 

• Use expert JavaScript and front-end knowledge to build features from scratch, and maintain the existing components.
• Work with generative AI and large language model functionality to develop cutting edge features for our aiStudio platform
• Produce and inspire high-quality, well-tested code that is easy to read and maintain.
• Work closely with UX teams and Product Management to define and build the optimal user experience for our customers.
• Write unit, automated, and integration tests and improve build size/times.
• Produce and inspire high-quality, well-tested code that is easy to read and maintain.
• Use the latest technologies to solve real problems for our customers on a massive scale.
• Continuous focus on production readiness including but not limited to Root Cause Analysis, Testing, Monitoring, Reliability, Documentation and etc.
• Contribute to the team’s on-call rotation to improve incident coverage.

You have:

• 3+ years of experience with JavaScript at scale.
• 3+ years of experience in development of enterprise-level single-page applications using Vue.js, Angular, or React (Vue 3+ experience preferred).
• 3+ years of experience in developing Web applications, including Typescript, HTML, and CSS.
• Hands-on with CI/CD, monitoring, observability, and production readiness.
• Self-motivated and enthusiastic about the end customer experience.
• Experience with globally distributed teams in multiple time zones.
• Excellent communication skills in English
• Bachelors degree in computer science, or mathematics, or engineering or equivalent degree

• Experience with a modern JavaScript framework, preferably Vue.js.
• Experience with GCP (Google Cloud) is an advantage.
• Good understanding of Agile methodologies.
• Strong knowledge of Web standards and protocols.

Some of the Technologies we are using in this team:

• FastAPI, Vue.js
• Python, TypeScript
• Docker, Google Cloud Platform, Gitlab
• Firebase Firestore, Elasticsearch
• Firebase Authentication, OAuth2.0, and much more

Benefits:  

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.