Chewy is seeking a full-stack Software Development Manager to join our Site Analytics Engineering team within our Boston, MA hub location. In this unique player-coach role, you will lead a small team that crafts, builds, and maintains the crucial applications and services powering Chewy’s analytics and experimentation platforms. You’ll partner closely with our Storefront engineers and multi-functional Team Members to ensure detailed integration and high performance across web and mobile platforms. This key team  currently owns the building and maintenance of our data and analytics infrastructure; we empower our Team Members with high quality data services, behavioral (Clickstream) event tracking, and experimentation (A/B testing) platform capabilities. As dynamic and forward-thinking leader of this org, you will help define the technical direction of our event-driven analytics platform and grow your team through the development of scalable, reliable backend systems that enable actionable insights and measurable business impact.

• Manage a team that is designing, building, and maintaining scalable backend systems, APIs, and microservices that enable Chewy’s internal clickstream analytics, experimentation, and data platforms.
• Develop and operate event-driven architectures using Apache Kafka to support real-time data collection, streaming, and integration, ensuring data accuracy and consistency across analytics pipelines.
• Architect and lead cloud infrastructure on AWS in partnership with DevOps, with an emphasis on scalability, high availability, fault tolerance, and disaster recovery.
• Implement robust, fault-tolerant data services that ingest, process, and deliver trillions of daily events to downstream systems, supporting operational dashboards, reporting, and experimentation frameworks.
• Guide your team to automate infrastructure provisioning using Terraform and Git-based workflows to deploy scalable, containerized applications. Champion infrastructure-as-code standard methodologies across the team.
• Ensure reliability and performance of critical services through observability (e.g., Datadog, Grafana), active monitoring, and resolution of performance bottlenecks in high-throughput environments.
• Implement secure authentication and authorization mechanisms, including SSO, RBAC, IAM policies, secrets management, and vulnerability mitigation.
• Collaborate multi-functionally with frontend engineers, data engineers, data scientists, and product managers to understand requirements and translate them into backend solutions aligned with Chewy’s business goals.
• Drive an engineering environment that prioritizes technical excellence and continuous improvement through documentation, mentorship, and partnership, while upholding Chewy’s standards for data security, compliance, and partner trust.
• Crafting innovative technical ideas (e.g., why a unified metric needs a certain definition, or how a new infrastructure change will reduce latency) to both technical and non-technical partners.

• 6+ years of professional backend software engineering experience, building and contributing to the design or architecture of large-scale systems in data-intensive environments.
• 2+ years of experience directly managing backend or full-stack engineers, with a track record of building and delivering high-impact platform solutions.
• Bachelor's Degree in Computer Science (or similar math/engineering subject area) or equivalent professional work experience. 
• Proficiency in Java or Kotlin, with a strong understanding of building high-scale distributed systems and microservices.
• Experience building and deploying containerized applications and services using Docker and Kubernetes.
• Expertise in event-driven architecture design with a focus on scalability and fault tolerance.
• Hands-on proficiency with Apache Kafka or similar event-streaming platforms.
• Strong proficiency with AWS services such as EC2, ECS, CloudWatch.
• Knowledge of modern data stores and query engines including Snowflake, Databricks, Azure, or Amazon Redshift.
• Experience with Terraform and observability tools such as Datadog, Dynatrace, CloudWatch, and Grafana.
• Previous work building data platforms, experimentation frameworks, or site analytics in a high-growth or e-commerce setting.
• Proficiency in SQL databases (e.g., MySQL, PostgreSQL) for schema design, query optimization, and data modeling.
• Nice to have: Frontend development skills using TypeScript/JavaScript.

Join us to build foundational systems that power Chewy’s data-driven decisions and elevate our customer experience through analytics and experimentation!

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

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