About Us:  

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. 

This position is located in Pune. You'll be working in a major tech center of Pune, India.  We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.  

LogicMonitor is an equal opportunity employer. We deeply care about our employees' well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you're not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

The Software Engineer on the Engineering team is responsible for the implementation, design, architecture and quality control of business integrations/general development within the customer-facing product application and internal tools used by development technical operations. This includes troubleshooting bugs and implementing new features as required in existing backend applications; even building new components as needed. A successful Software Engineer will produce all required functionality in a timely manner and will communicate and work with colleagues to solve problems and improve the systems they work with.

Here's a closer look at this key role:

• Prioritize and plan for deliverables in an iterative development strategy.
• Design, document, code, and test technical solution for new systems or enhancements to existing systems. 
• Follow agile software development methodologies for implementation.  
• Working with various teams in LogicMonitor to deliver software products that support LogicMonitor's business growth.
• Envision system features and functionalities by analyzing business requirements.  
• Troubleshoot and resolve product/application issues for escalated support cases. 
• Collaborate with a diverse, distributed development organization. Our development team spans multiple cities in the US and Asia.

• BS or above degree in computer science or related field.
• 3+ years of software development experience in commercial or enterprise applications.
• An understanding of common machine learning algorithms (e.g., classification, regression, and clustering)
• 2+ years of experience in Python with atleast one Python framework, such as Django, Flask.
• Strong understanding for HTTP/gRPC framework.
• Strong debugging skills, application performance analysis.
• Proficiency with Python and basic libraries for machine learning such as scikit-learn and pandas
• Understanding of modern web architectures, micro-services
• Familiar with AWS services, other cloud platforms
• Ability to quickly develop competencies in numerous technologies (i.e. you can learn quickly!)
• Ability to work with a development team and develop strong, reliable, and effective relationships with team members
• Excellent in communication (written and verbal) and collaboration with other functional teams (Support Engineering, Tools, Product, etc.).

• Docker / Kubernetes
• Knowledge of natural language processing machine learning algorithms
• Experience in using LLMs (large language models) for natural language processing or generative AI tasks.