Software Engineering Manager, Storefront Services

Full Time
Boston, MA, USA
9 months ago

Candidates for this position should be based in Boston, MA and will be expected to comply with their team's hybrid work schedule requirements

Who We Are:

At Wayfair we are well on the way to becoming the world’s number one, online destination for all things home. Our core belief is that everyone should live in a home they love. We make this possible by ensuring our 24 million customers have all the technology and innovation they need at their fingertips, to give them access to our more than 33 million products which are provided by our 23,000 awesome global suppliers. In the Storefront team, we are the first impression of a  customer’s shopping experience; we own the design and implementation of the customer-facing website. We partner with Product, Experience Design, Analytics and business leaders across Wayfair; our Storefront Engineering teams ensure that we’re building technology that solves important customer problems in elegant, scalable, measurable ways.  

Our Site Services teams own systems that deliver various capabilities to the eCommerce platform. From site merchandising and customization, to navigation, to personalization, the Site Services teams own and develop capabilities critical to the success of the customer journey and the company. Within the domain, the teams will both be building new capabilities as well as rearchitecting and migrating existing functionality and data as part of the overall technology transformation effort.

What You’ll Do:

  • Oversee a sprint team of 5-8 software engineers
  • Build a capable team with strong leadership through effective headcount planning, hiring, on-boarding, retention, and continuous improvement
  • Be responsible for owning features developed by your team in each phase of a project – design, implementation, code review, QA and deployment to production
  • Partner closely with product owners and stakeholders to build and maintain a robust project roadmap
  • Break down complex initiatives into concrete iterative pieces
  • Seek out, define, and evolve best practices within teams’ area of focus as well as initiatives that raise the standards across the organization
  • Flex your strength and knowledge on Java, DevOps, and microservice development.
  • Work closely with architects and other teams across Storefront to breakdown an existing PHP monolith into well defined Java Microservices with clean boundaries and clear API contracts
  • Ensure services are built to industry best practices, including observability, architectural patterns, and inter-team dependency mechanisms (like SLOs)
  • Work within an Agile culture to foster continuous improvement at the team and departmental level
  • Proven success in mentoring junior engineers to improve standards and reduce defects in dynamic environments

What You’ll Need:

  • 7+ years of experience in engineering, with a preference for candidates with a mix of start-up and large-company experience 
  • Mastery leading or managing a team of software engineers and delivery of business impacting applications
  • Prior hands-on experience designing, building, and maintaining services and systems that support the delivery of end user experiences, functionality and data.
  • Understanding of software architecture to help empower software developers to build new features with reliability and scalability in mind
  • Experience in cross-functional consensus building and influencing without authority
  • Mastery in designing systems at scale
  • Proficient in effective troubleshooting and issue resolution techniques
  • Expertise with a modern programming language (such as Python, Java, JavaScript, C#, Scala, GO, or others)

Why You’ll Love Wayfair:

  • Time Off:
    • Paid Holidays
    • Paid Time Off (PTO)
  • Health & Wellness:
    • Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
    • Life Insurance
    • Disability Protection (Short Term & Long Term Disability) 
    • Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
    • Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
    • Caregiver Services
  • Financial Growth & Security:
    • 401K Matching (Employee Matching Program)
    • Tuition Reimbursement 
    • Financial Health Education (Knowledge of Financial Education - KOFE)
    • Tax Advantaged Accounts
  • Family Support:
    • Family Planning Support
    • Parental Leave
    • Global Surrogacy & Adoption Policy
  • Professional Development & Recognition:
    • Rewards & Recognition 
    • Global Employee Anniversary Awards 
    • Paid Volunteer Work 
  • Unique Perks:
    • Employee Discount 
    • U.S. Bluebikes Membership
    • Global Pod Outings
  • Work/Life Balance:
    • Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments 

We are looking forward to your application!

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here. 

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.