Solution Architect
Similarweb is the leading digital intelligence platform used by over 3000 global customers. Our wide range of solutions are used by companies like Google, eBay, and Adidas. We help our customers succeed in today’s digital world, by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021, we went public on the New York Stock Exchange, and we haven’t stopped growing since!
We’re looking for a Solution Architect to work closely with a selection of our Enterprise clients. The ideal candidate will have a background in digital marketing, data, and customer success and enjoy working directly with clients to help solve business problems and provide data-driven outcomes.
This role will also serve as a product expert to help drive customer adoption and retention, generating insights and creative ideas for Similarweb solutions. This role will report to the Director, Client Services, APJ.
Why is this role so important at Similarweb?
The Solution Architect is a key player on the Enterprise Team collaborating with a variety of internal cross-functional teams and supporting primarily the pre-sales cycle, ensuring real business value and working in a consultative manner with our clients.
You will own the value-focused (pre-sales) phase of the sales cycle, improving the win rate of the sales cycle to increase ARR of the business, primarily taking on the persona of a subject-matter-expert on all proponents of the Similarweb tech stack. You will have the opportunity to directly advise the biggest consumer goods, finance and logistics companies on their digital strategy.
So, what will you be doing all day?
- Being the joint point of contact for all prospects on each new business opportunity with the Sales Manager and Sales Development Representative, including presenting our data methodology, designing each proposal based on the prospect’s use case, steering trials and proof of concepts, evangelizing Similarweb and all our offerings.
- Identify and mitigate scope reduction and optimize growth potential; implementing proactive measures to retain and expand utilization, scope of deliverables and enhance the client experience.
- Develop strong subject matter expertise across all Similarweb solutions (focused on our SaaS offerings).
- Conceptualising and designing relevant collateral for the team to drive the outbound motion
Requirements:
- Fluency in Mandarin and English.
- Solid understanding of digital marketing and relevant domains in the tech space.
- Experience working with clients in the Greater China region would be a plus.
- Client-facing experience in a scoping, success planning, and execution-heavy role.
- Solid relationship-building skills – the ability to quickly build rapport and establish trust (both internally and with clients).
- Experience building and maintaining relationships with executive-level stakeholders in large, global, and complex companies.
- Strategic and analytical mindset with the ability to quickly discover, digest, and identify solutions to problems.
- Strong presentation and storytelling skills when it comes to analyzing data to share meaningful insights.
- Team player who can collaborate effectively with colleagues and business partners with a strong customer focus.
- Self-motivated, proactive, and results-oriented
In-Office Policy
At Similarweb we are all about building culture and as such we are an office first organization. We value daily collaboration with peers and all levels of leadership. We pride ourselves on offering free lunches, standing desks, all you can grab snacks, happy hours, quarterly night outs, company sponsored office events and much more. In other words, we are building a community and looking for people who want to be engaged and involved.
Please note: We’re unable to sponsor employment visas at this time.
Why you’ll love being a Similarwebber:
You’ll get to sell a product you actually believe in: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.
We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.
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