Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The Mission of Enterprise Solutions Team at Toast is to help our largest customers solve their biggest tech needs and make critical decisions through Toast solutions and partnerships, and the Solutions Consultant plays a critical role as part of that mission. 

As a Solutions Consultant, you’ll get to work directly with upmarket customers, and be an advisor to them as they tackle their toughest challenges through technology. You’ll help our customers make strategic tech decisions, propose new solutions and integrations, and lead cross functional efforts to pilot and scale these solutions at established brands, while driving SAAS revenue for Toast.

Job Responsibilities

• Strategic: Partner with executive leadership within our customers to interpret their business objectives, collaborate on the technical roadmaps and products (Toast and partner integrations), and influence key decisions about new technologies to drive customer and Toast growth.
• Execution and Project Management: Scope and lead key technical deployment projects for key customers, coordinating efforts across Toast teams, our partners, and customer’s organization.
• Cross functional management: Coordinate across internal teams to help our customers solve their challenges and identify scalable solutions for sales and profitability growth
• Relationship management: Mitigate risks and issues as key technical point of contact across technical and systems functions
• Problem Solving and Decision Making: Help our customers solve their most pressing challenges when it comes to Toast and integrations, balancing short and long term priorities
• Solution advocate: Represent our customers’ needs to our Toast internal product and solutions teams, helping our teams prioritize roadmaps and feature enhancements with largest ROI

 

Job Requirements:

• 3-5 years externally facing consulting/solutioning experience
• Strategic thinker, with ability to prioritize issues, and provide solutions that address key challenges
• Experience driving technical projects to conclusion
• Strong executive presence, ability to engage and influence externally with polished presentation (slides and verbal) skills
• Ability to scope projects and lead cross functional teams 
• Restaurant industry technical /digital experience preferred

 

Our Spread* of Total RewardsWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

#LI-LD1 #LI-REMOTE

 

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.Pay Range$88,000—$141,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.