See yourself at Twilio

Join the team as Twilio’s next Source to Pay Lead.

Who we are & why we’r hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

As the global Source to Pay Lead, you will provide leadership and oversight on all project delivery within the Source to Pay (S2P) area. You will recommend the best approach on how Oracle S2P Fusion technology can solve current business problems. You will already have extensive experience with the Oracle Fusion applications suite and in particular Procurement, Payables, Cash Management and Expenses. .  

Responsibilities

In this role, you’ll:

• Serve as the Global Oracle SME for the Source to Pay area - Procurement, Payables, Cash Management and Expenses modules
• You will act as the solution architect for this area mindful of how solutions impact the current and future ERP IT landscape.
• You will also mentor and act as a coach for junior members of the global S2P team.
• Be comfortable with articulating solution proposals to all levels of management and end users.
• Cultivate strong business relationships with key stakeholders (mostly in U.S. and EMEA)
• You will be comfortable working with globally dispersed I.T. teams and senior business leadership being predominantly based in the U.S.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s degree in Business, Information Technology, or related field.
• Certifications in Oracle Fusion, Sourcing, CLM applications are a plus.
• A minimum 8+ years of leading procure-to-pay (P2P). Should have played Solution Architect Role or a Work Stream Lead role in these projects. Desirable to have Sourcing, CLM experience on the buy side.
• Advanced proficiency in Oracle Fusion Applications modules - Procurement, Payables. Other Financials modules such as General Ledger, Expenses, Cash Management & Fusion Tax are a plus. 
• Minimum of 4 End-to-End Implementation projects in Oracle ERP with Sourcing and CLM applications. 
• Should have experience of designing and delivering complex solutions in highly integrated applications landscape like Procurement, Payables and other S2P modules.
• Should have performed Fit/Gap Analysis based on business requirements and Oracle Procure to Pay modules. Especially integration between 3rd party systems and Oracle AP / Procurement. 
• Desirable to have experience in market leading CLM products - like Agiloft, Ironclad and its integration with Oracle Procurement and Finance ERP modules such as AP. 
• Strong analytical skills with the ability to lead the requirements elicitation, perform fit-gap analysis, write functional specifications, development, configuration, functional testing, and post-production support.
• Excellent communication - verbal / presentation and written plus interpersonal skills, English is a must. Must be able to lead discussions with senior stakeholders e.g. present solution options.
• Document the functional design, process flows, architecture diagram and solution approaches through analysis of business benefits/KPIs of recommended approaches
• Ability to troubleshoot technical issues and provide effective solutions. 
• Strong understanding of Procurement processes like opportunities, Sourcing, Supplier Performance, Managing Contractuals, Vendor Onboarding, integration ERP and RFx management.
• Ability to lead configure design for working prototypes in a development instance. Plus, if required, to validate and refine – need to get hands on as needed.
• Experience of handling Supplier Performance Management (SPM), Vendor Onboarding, Vendor invoicing etc.
• Design and collaborate with other IT technical team members to architect and drive projects - analyse business requirements, identify gaps, arrive at gap closure approaches, determine pros and cons of technical approaches and document design specifications
• Conduct meetings with business users and IT personnel and publish status and progress reports. During projects, clearly communicate project task status to key stakeholders.
• Comfortable in conducting large workshops and demos with business leaders and process owners and drive the design boards in a sprint tool with sufficient exposure to agile methodology
• Teamwork-oriented with a strong focus on customer satisfaction
• Comfortable to work across time zones – bulk of business community in US region
• Work with business users to understand and document their CLM business processes (including Approvals) to devise the best-fit strategy, application architecture and process flow charts

Desired:

• CLM certifications with scripting expertise and preferable experience in configuring and implementation of market leading CLM products - Agiloft/ Ironclad or similar.
• Oracle Fusion Certifications
• SAFe / AGILE certification

Location

This role will be remote and based in the UK.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.