Sr Coordinator, Marketing Operations
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role:Elastic, makers of the hugely popular open source products Elasticsearch, Kibana, Logstash, and Beats, is growing very fast and so is our marketing team.As a key member of the Marketing Operations and Global Demand Engine teams, you will play a hands-on, critical role in Marketing Operations execution, Marketing Operations innovation, and program management of key projects and processes that are vital to Elastic’s ability to deliver on our promise of Free and Open.
Elastic is looking for a flexible and adaptable person with the ability to manage a variety of different tasks and responsibilities. This is an ideal position for a self-motivated individual who has marketing automation experience, is process oriented, has the aptitude and desire to gain experience with MarTech tools and processes, and has the ability to work in a fast-paced, distributed environment.
What You Will Be Doing:- Data Quality and Compliance: Clean, normalize, and validate data, ensure list capture methods comply with legal regulations, and maintain high standards of data quality within CRM and marketing automation systems.
- Stakeholder Communication and Management: Act as the primary point of contact for global marketing stakeholders for list uploads, providing timely and effective communication, updates, and ensuring lists are uploaded quickly and accurately.
- List Characteristics and Automation Integration: Manage lists with varying characteristics, follow different steps for uploading based on these characteristics, ensure accurate upload into Marketo and other automation systems, and monitor progress to confirm all data is accurately imported.
- Process Improvement and Quality Assurance: Continuously review and enhance the list import process, perform quality assurance checks, and develop documentation and training materials.
- Project Management and Accountability: Manage list import projects from initiation to completion, track progress against milestones, ensure deliverables are met, and be accountable for the list import activities of the entire marketing organization worldwide.
- Experience in marketing operations, marketing automation, or marketing with a passion for developing technical skills (1+ yr)
- Excellent time management skills for efficiently handling repetitive tasks
- Strong attention to detail in ensuring data quality and compliance
- Experience with Marketo (or another marketing automation tool such as Eloqua, Hubspot) is a plus
- Proficient in the Google suite of products
- Comfortable learning new tools and eager to develop new skills
- Effective written communication skills, adaptable to various styles and audiences
- Enthusiastic team player with the capability to develop and maintain strong rapport with key stakeholders
- Familiarity with basic marketing concepts such as campaigns and leads
- Experience working with remote and global teams within a matrix organization
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
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