Sr Product Designer - Courier/Logistics (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our strong culture and non-vanilla personality. 

💪 A Talent House. 

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. Our vision is ambitious, for that we need driven talent! And this is where your ride starts…

YOUR MISSION

As a Sr UX Product Designer at Courier you will be key to every project you work on, with the team, as you will lead and influence product decisions, based on your knowledge of user experience supported with qualitative and quantitative insights, that provide meaningful impact to our couriers and Glovo. You will work cross-functionally and iteratively, with multiple-teams and stakeholders, to mature concepts into product development ensuring the design intent is fully delivered. You will also contribute and effectively utilize our Design System, supporting other more junior peers doing so.

THE JOURNEY

• Proactively build strong relationships with cross-functional partners (including Product Management, UX Research, Content Designer, Data Science, Ops) to identify, prioritize, plan and execute efficient and engaging user experiences with high-impact.
• Own and facilitate the entire design process from hypothesis to implementation and everything that entails, championing empathy for our couriers and letting their needs guide your solutions. You will also help set the agenda and tempo for more junior designers.
• Interpret and distill complex requirements and insights, facilitate collaborative workshops and use frameworks to produce multiple concepts and prototypes, testing them with our end users in order to fail fast and learn quickly which ways won’t work prior to product development.
• Care deeply about your craft, helping develop design standards, documentation, and processes alongside your peers in order to enhance our design practices and raise the bar of everything we do.
• Excite everyone about the work you and your team do, identifying opportunities to elevate the value of UX across the team and org.

WHAT YOU WILL BRING TO THE RIDE

• 5+ years of experience in a Product Design role within a product-focussed environment, with significant experience in Lean UX and Agile methodologies.
• You have strong stakeholder management experience.
• You are a passionate advocate for the user with a good understanding of qualitative and quantitative data, and how and when to use them.
• You are ego-free and people-focused, with a collaborative design mentality focused on meaningful outcomes. You take an iterative approach to everything you do, prioritizing speed over perfection.
• You have communication skills to help facilitate the design process, set up frameworks, brainstorm initial design concepts and speak confidently to your own design work and reasoning.
• Strong understanding of user experience and interaction principles within the constraints of mobile devices, as well as across desktop environments. 
• You are self-driven, capable to work autonomously in a team and strive for feedback and critique, seeking to continuously improve your knowledge and skills.
• Solid skills with design tools, such as Figma and other prototyping tools.

It’s a must to have:

• A portfolio which demonstrates previous design experience, breadth and depth of design skills with case studies which illustrate challenges, methods, roles and outcomes.
• Experience working in Product organizations in fast-paced environments.

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses or office-based nursery.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.
• 👪 Enhanced parental leave.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!