Our Opportunity:

We are looking for a Senior Product Manager at our facility in Bellevue, Washington to work cross-functionally across Product, Design, Technology, Marketing, Merchandising, Customer Service, Operations, and Executive teams to create and build support for a shared product vision.

 

What You’ll Do: 

• Set the product strategy, prioritize features, build consensus, and coordinate feature releases and internal/external communications.
• Develop a keen understanding of the product design and development process, identifying areas of improvement and implementing process solutions quickly.
• Utilize data to understand customer behavior/needs as well as business objectives; enable the team to transform that knowledge into product enhancements and new features.
• Write detailed requirements and use cases/user stories and communicate them effectively with business stakeholders.
• Collaborate closely with UX Design team on primary/customer research, ensuring new features meet customer and business needs.
• Define and monitor CX and operational metrics and manage related inputs to measure success and quantify user experience for veterinarians, pet parents, and pets.
• Communicate product strategy and status to key stakeholders across Chewy.
• 10% domestic travel required.
• Telecommuting permitted.

 

What You’ll Need:

• Bachelor's degree in Business Administration, Economics, Engineering or related field, or related field and 7 years of experience.
• Will also accept a Master’s degree and 5 years of experience.
• Experience must include 5 years with:
• Developing short and long-term product strategy, defining detailed product requirements;
• Microsoft Office software In-Demand; Microsoft PowerPoint; Microsoft Excel;
• Microsoft OneNote;
• Collaborating with UX Research and CI teams to launch customer interviews and surveys.
• Experience must also include: working in an agile software development environment leveraging Scrum;
• Building and leading cross-functional teams;
• Writing requirements and user stories in tracking software (e.g., JIRA);
• Developing and maintaining a product roadmap and prioritized product backlog on tracking software (e.g., Confluence, SharePoint, JIRA) ensuring product vision aligns with both customer and business goals;
• Atlassian Confluence In-Demand;
• Atlassian JIRA;
• Managing project execution to ensure adherence to schedule and scope; and
• E-commerce.
• 10% domestic travel required.
• Telecommuting permitted.
• The position is eligible for the Employee Referral Program.

 

 

 

 

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.   We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.   Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. Pay Range$141,000—$225,500 USD

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

 

If you have a question regarding your application, please contact HR@chewy.com.

 

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