Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

As a Sr Revenue Operations Analyst, you will be responsible for leading the analysis, design, and implementation of revenue operations strategies that drive efficiency and growth. You will work closely with Sales and Customer Success to ensure alignment and execution of revenue and customer retention goals, leveraging your expertise in forecasting, data analysis, process optimization, and strategic planning. 

This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby. Our Tech Stack: Salesforce, Clari, PowerBI, Google Suite

What you’ll do

• Develop and maintain revenue forecasting models, ensuring accuracy and reliability. - Collaborate with Sales, Marketing, Finance, and Customer Success teams to streamline revenue operations processes and enhance data integrity. 
• Analyze and interpret complex data sets to provide actionable insights on revenue performance and opportunities for improvement. 
• Identify and implement process improvements to optimize the end-to-end revenue cycle, including lead generation, sales funnel management, and customer retention. 
• Monitor key performance indicators (KPIs) and create detailed reports to track revenue metrics and trends. 
• Support the development and execution of strategic initiatives aimed at driving revenue growth and operational efficiency. 
• Utilize advanced analytical tools and techniques to solve complex business problems and inform decision-making. 
• Stay up-to-date with industry trends and best practices in revenue operations, ensuring the company remains competitive and innovative.

Your experience

• Bachelor’s degree in Business, Finance, Economics, or a related field
• Minimum of 5 years of experience in revenue operations, sales operations, or a related analytical role. 
• Proficiency in data analysis and visualization tools such as Excel, Google Sheets, Tableau, Power BI, or similar platforms. 
• Strong understanding of CRM systems (e.g., Salesforce) and bonus for Clari.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Exceptional communication and interpersonal skills, with the ability to effectively present complex data to diverse audiences. 

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing 

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.