At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

We’re looking for an experienced Sr. Staff Content Designer to work alongside a stellar team of fellow design thinkers. You'll partner with designers, researchers, marketers, and product managers to define and create a top-notch experience for users.

As a member of the Content Design team, you'll participate in workshops to help elevate your peers' solutions, help define best practices and systems to scale our team, and advocate for the discipline across Lyft (and beyond!). 

As a Sr. Staff Content Designer at Lyft, you'll focus on our Rider experience where definition will be your calling card. You’ll create clarity for yourself and your teammates through all types of ambiguity. An experienced leader, you’ll eagerly hop in to shape large initiatives across the company. On the Rider team, you’ll be thinking a lot about ordering a ride, waiting for a ride, the in-car experience, and everything in between. 

Let’s get specific, here’s what you’ll do:

• Set the standard for creating experiences that deliver tangible, measurable outcomes for Riders and for Lyft
• Drive the development of systems level solutions that support the business and our customers alike
• Model how to uphold and push the quality bar, coaching others across disciplines to rise to this level
• Drive collaboration and consensus across multiple teams and functions 
• Evolve the Content Design discipline within Lyft 
• Contribute to and shape Rider product strategy and vision

• 15+ years of content design related experience, and exceptional writing abilities 
• Best-in-class understanding of UX principles, microcopy, and content design principles
• Outstanding stakeholder management and communication skills; equally comfortable sharing your perspective in a cross-functional stand-up as a boardroom 
• Comfort in applying accessibility and ESL best practices 
• Strong ability to approach work with curiosity, humor, and humility 

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A supportive and inclusive work environment
• The chance to make a significant impact on our products and user experiences
• Team members who balance intensity and irreverence 

• Great medical, dental, and vision insurance options
• Mental health benefits
• Family building benefits
• In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Pre-tax commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $188,000 - $235,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.