Sr. Supply Development Engineer
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SR. SUPPLY DEVELOPMENT ENGINEERThe Sr. Supply Development Engineer will focus on lifestyle products for our global accessories and merchandise team at SpaceX. Its a unique, multifaceted role with an opportunity to work directly with design teams on new and innovative products that will be available to customers at a rapid pace.
This team is responsible for the overall shop business with focus on the development, lifecycle and launches. Broad knowledge of product engineering, product development, supply chain, e-commerce management and material planning/distribution is critical along with the strong ability to collaborate, ensuring best-in-class lifestyle products are developed and launched according to our product roadmap.RESPONSIBILITIES:
- Own and maintain a product roadmap for a variety of hardware products
- Collaborate with designers and engineers to gain an in-depth knowledge piece part, assembly, and/or sub-system design intent
- Support procurement to strategically source parts matched with supplier competencies by reviewing and assessing supplier manufacturing processes and quality systems
- Create and define supplier technical and quality requirements based on customer and program requirements and expectations
- Work with designers though development and feasibility process to see products through to production
- Recommend technical product improvements to reduce risk and potential defect opportunities
- Analyze supplier quality and delivery metrics to identify trends and pinpoint systemic performance gaps and root causes to drive supplier improvement plans
- Demonstrate innovation, technical excellence, attention to detail, self-direction, and courage
- Drive for results and customer satisfaction
- Collaborate with teams, lead projects, and continuously drive improvement in the supply base
- Lead market research, customer feedback and competitive diligence and analysis to build market and product requirements, documentation and inform engineering efforts
- Work with teams including design, engineering, digital, legal, finance, supply chain, customer support and operations to deliver a seamless product experience
- Collaborate with supply chain network to prospect, select and configure product and sub-product manufacturers which meet product intent, capacity, quality and compliance requirements
- Execute all release and administrative workstreams related to launching and maintaining engineered products on the accessory store
- Create and drive continuous architectural improvements on the business’s platforms, workstreams and processes to maintain operational excellence
- Define a set of metrics to measure customer satisfaction and product performance, and use these to analyze and make future decisions around the lifecycle of product portfolio
- Perform duties that support ongoing shop needs including customer service, inventory, and internal distribution for existing store capabilities
BASIC QUALIFICATIONS:
- Bachelor’s in an engineering discipline, product management, or business
- 5+ years of experience in product management, product development and shipping products
PREFERRED SKILLS AND EXPERIENCE:
- Master’s degree in an engineering discipline, product management, or business
- Demonstrated ability to execute many projects and tasks in parallel, across teams, in a short timeframe with the ability to pivot rapidly
- Strong analytical and quantitative skills with ability to use data and metrics for making assumptions and decisions
- Proven success of converting learnings from customer insights into tangible product features that achieve customer satisfaction
- Passion about working with other businesses and partners to solve their specific challenges while putting customer trust and experience first
- Entrepreneurial instincts with urgency for informed action and track record of leading new initiatives with limited resources and support
- Excellent written and verbal communications across technical and non-technical stakeholders
ADDITIONAL REQUIREMENTS:
- Strong visual and metrics-based portfolio is mandatory for consideration
- This is not a remote or hybrid position and will require relocation if not already local to the Hawthorne, CA area
- Position occasionally requires the ability to work extended hours and weekends when needed
COMPENSATION AND BENEFITS:
Pay range:
Supply Development Engineer/Senior: $125,000.00 - $175,000.00/per yearYour actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation & will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.