See yourself at Twilio

Join the team as Twilio’s next Staff Frontend Engineer.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

The position is required to enable us to take the Twilio User experience of Voice product to the next level through the implementation of modern Web experience through our Console and Applications. The experiences you build will be relied upon by Twilio's largest customers on a daily basis, and you will continually expand and refine the experience to meet customers' changing needs.

Responsibilities

In this role, you will:

• Lead complex frontend projects development for Twilio's Voice and Console platforms, focusing on scalability, performance, and user experience.
• Architect and implement complex features and functionalities using advanced frontend technologies like React, Nodejs, Nestjs, Cypress, … .
• Mentor and guide junior developers in best practices, coding standards, and architectural design.
• Collaborate with product managers, designers, and backend engineers to deliver high-quality and engaging user interfaces.
• Continuously refine and enhance the Voice and Voice Intelligence products to meet evolving user needs and industry trends.
• Stay abreast of emerging technologies and industry advancements to drive innovation within the team.
• Continuously refine and optimize the Voice and Voice Intelligence products to align with evolving user requirements and industry trends.

 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 7+ years of proven experience in frontend development, specializing in web applications.
• 7+ years of Javascript experience, including concepts like asynchronous programming, closures, types and ES6. 
• 7+ years experience in building UI products using frontend frameworks and web components. Ideally significant experience with following technologies React, TypeScript, Redux. 
• 7+ years of HTML/CSS experience, including concepts like layout, specificity, cross browser compatibility, and accessibility. 
• Proven experience in architecting and building complex, scalable web applications with an emphasis on frontend architecture.
• Experience with REST API design and services development using NodeJS, specially developing reverse proxies. 
• Experience with large systems and complex code bases as well as source code control systems such as Github.
• Exposure to instrumentation to track user behavior such as Heapanalytics or datadog,  
• Experience producing unit and automated tests using tools such as jest, cypress.
• Experience on building/setting CI/CD pipelines/processes using tools such as Buildkite.
• Strong understanding and expertise on UX - you should be able to relate to UX patterns and how best to build them. 
• You have strong cross-team communication and collaboration skills in person, on paper or in code. You can explain technical concepts to product managers, fellow engineers and support. 
• Experience on working with asynchronous communication on a multidisciplinary and international team.
• Demonstrated experience in managing stakeholders effectively, including the ability to build and maintain strong relationships, communicate clearly and persuasively, and align diverse perspectives to achieve project goals and organizational objectives. 
• You are curious, collaborative, humble and are a Doer.  

Desired:

• Demonstrated experience working with Twilio's Voice and Console platform is highly desired.

  Location

This role will be remote in the US but is not eligible to be hired in the states of California, Connecticut, Pensilvania, New York, New Jersey Washington State.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

*Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only*The estimated pay ranges for this role are as follows

• Based in Colorado or Washington D.C. : $135,920.00 - $169,900.00 USD 
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $143,920.000 - $179,900USD.
• Based in the San Francisco Bay area, California: $159,900.00- $199,900.00 USD.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.   Applications for this role are intended to be accepted until October, 15th, 2024 but may change based on business needs.   Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

 

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.