Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Toast is looking for a Staff Software Engineer, Tech Lead to join the Customer Communications Platform Team. Toast product teams must stay in touch with our customers. Whether it's announcing new products or urgently collecting unemployment tax rates to handle payroll taxes correctly, we need a reliable communication and notification system. This team makes it all happen! The north star is effective communication (measured by delivery, open rates, success rates). The pieces we need for this are accurate contact information, self-service communication preferences, various communication channels such as email, push notification, in product banners and interstitials, secure data request mechanisms; and APIs to allow access to this for internal teams. 

About this roll* (Responsibilities) 

As a Staff Software Engineer on our team, you will:

• Lead the design of critical features to support communication across multiple Toast channels and knowledge of building those back-end services. 
• Develop an expert understanding of Toast’s communication platform, and bring abstract ideas to life. 
• Lead every stage of platform build including, solution design, estimating, coding, code-reviewing, testing, debugging, configuring, integrating, documenting, and maintaining - high-performance, flexible, and highly scalable services and integration pipelines that make up our communication  offerings
• Collaborate with UX, PM, QA and Engineering to build best-in-class solutions in a complex and fast-moving environment
• Champion best practices such as quality integration and unit testing

Do you have the right ingredients*? (Requirements)

• Experience with continuous delivery of high quality, reliable and scalable services to production
• Proficient in Java, Kotlin or other object oriented language(s)
• Experience working with backend technologies such as GraphQL, Kotlin microservices
• Good SQL knowledge and experience in various data analysis tools e.g. Zeppelin, Hex
• Experience working in a team with Agile/Scrum methodology
• Experience leading the build and scale of critical platform features 
• Passionate about writing awesome code and delivering impactful scalable solutions

Our Spread* of Total RewardsWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

#LI-HYBRID

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.