We shaped the earliest forms of ad tech, and we’re looking for the technical expertise to help shape its future. Our customers have unique problems that can only be solved at internet scale, and that’s where the technical skills of our team make a real difference. 

Our exchange handles over 500 billion requests every day (for comparison Google serves an estimated 9 billion searches a day), all running in our own global data centers. Every member of our technology team has an enormous amount of autonomy in building and managing our systems to support and enable our growing level of scale. Through the transparency of our technology, dedication to innovation and integrity, and long-standing customer relationships, we lead through change. 

What’s it like to work at Index? 

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers. 

Index is an exciting and fast-paced place to work. We’re built on our values of change, support, learning and teaching, trust, and intention. We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward. 

Our culture of success is truly supportive and collaborative. In working together across our teams, we’re continually investing in the people and technology to solve the industry’s most complex problems. As we extend the promise of ad tech to every channel, we’re looking for talented engineers to help advance Index, and the industry, forward. 

Are you ready to join the programmatic evolution? 

Index Exchange funds the open web. Content and journalism across the internet are funded through advertising, and we are the engine that helps to make that happen transparently, safely and efficiently. Handling hundreds of billions of auctions per day within milliseconds requires an intense understanding of the exchange and the ecosystem that we live in. 

Our business is growing significantly every year and is poised to grow even faster. Our people and our platforms are the foundation and enabler of that growth. We are significantly expanding our technology teams, and are looking for technologists with a passion for high performance software development, and a drive to deliver software products and platforms that enable and empower industries at a global scale. 

About The Role:

We’re looking for a Staff Operations Engineer – Ceph Storage to support our storage team in the Cloud Platform division. Index’s scale spans the globe, our transactions happen 24x7 in our global data centers, and every second that passes millions of requests are evaluated across our exchange. In order to achieve our mission, global efficiency and reliability are absolutely key, as every millisecond quite literally counts in our business.

What We’re Looking For:

• Facilitator: It’s essential that you can relay information and ideas effectively both within and across different teams. While we place a huge premium on technical skill, we value just as much your ability to work with other people 
• Adaptable: Our industry moves fast and we need you to keep up and adapt. Acting as an Operations Engineer, you have the ability to prioritize tasks, often against competing scope and timelines 
• Technical: A strong foundation in Operations, and experience in solving complex problems and building solutions (including CI/CD, real-time monitoring, production issues, etc.) 
• Rigorous: We design and manage massive, globally distributed systems that handle billions of transactions a day - your approach and solutions need to be thorough, scalable and ironclad. 

Here’s What You’ll be Doing:

• Design, build and operate a highly scalable, performant and resilient storage layer that operates on a planet scale 
• Developing and maintaining automation to handle logging, monitoring and maintenance of the storage layer 
• Work with different technologies such as Hadoop, Spark, Aerospike, Kafka etc to enhance and optimize existing systems. 
• Participate in complex security system designs and mentor junior teammates 
• Act as a senior contributor to the team who takes ownership of large projects and components 
• Champions improvements to processes and procedures for the team and for the division. 
• Influence the team’s direction and foster accountability, trust, and focus on goals. 
• Live the Index values and promote those internally and externally. 

Here's What You Need:

• Experience with building, maintaining and troubleshooting open-source distributed storage solutions such as Ceph and storage orchestrators such as Rook, in a highly automated environment and at scale. 
• Experience with IaC and configuration management tools such as Salt, Ansible, Puppet or Terraform. 
• Experience with storage level replication technologies. 
• Strong experience with capacity planning, disaster recovery and monitoring 

Why You’ll Love Working Here:

• Comprehensive health, dental, and vision plans at no cost to you
• Time off and flexible work schedules
• Retirement plan with a 5% company match
• Stock options and equity packages
• Generous parental leave
• Monthly wellness stipend plus fitness discounts and quarterly wellness group activities
• Community engagement opportunities and donation-matching program
• Annual virtual company retreats and regular community-led team events
• One day off per year to volunteer 
• A workplace that supports a diverse, equitable, and inclusive environment – learn more here

Notification

Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers.

Please be vigilant and do not accept interview requests, job offers, or other hiring-related documents from anyone other than our dedicated recruitment team, from the domain of @indexexchange.com. Our interview process consists of several steps, including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process.

We remain dedicated to resolving this matter and we appreciate your support.

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange is committed to working with and providing access and reasonable accommodations to applicants with disabilities. Please let us know if you’d like to request a reasonable accommodation.

Index Everywhere, Index Anywhere

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be. 

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