About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are looking for an experienced and motivated Staff Technical Program Manager to lead engineering partnerships with TV Original Equipment Manufacturers (OEMs), Telecommunication (Telco) companies, and gaming partners. You will play an important part in coordinating engineering efforts between our internal core engineering teams and our strategic external partners to deliver solutions and integrations.

You will:

• Collaborate with internal engineering teams to understand product roadmaps, technical requirements, and integration points for partner engagements.
• Work with external partners (OEMs, Telcos, Gaming) to understand dependencies and deliverables and to hold them accountable for timelines.
• Develop detailed project plans and timelines for engineering partnerships, ensuring successful execution and delivery of commitments.
• Coordinate efforts across all engineering teams, product management, quality, and other relevant teams to achieve synchronized delivery for partnership goals.
• Find and address risks and dependencies associated with partner engagements, addressing potential roadblocks to ensure project success.
• Facilitate regular communication and status updates with partners at all levels, both internally and externally, to ensure transparency and alignment.
• Lead the execution of programs and teams, overseeing progress on release plans across multiple engineering initiatives.
• Collaborate with both internal and external game development teams to ensure seamless integration of gaming experiences with the Crunchyroll platform.
• Manage multiple complex technical projects concurrently.
• As Scrum Master, facilitate Agile ceremonies (using either Scrum or Kanban methodologies), including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

The Program Management Organization is a distributed team responsible for coordinating programs for Crunchyroll. We use Agile methodologies in our organization, promote process improvements, and lead cross-team communications. With a focus on innovation and collaboration, the team works tirelessly to deliver and maintain Crunchyroll's position as the leading provider of anime and manga content worldwide. You will report through the PMO organization, but will partner with the Partnerships team.

In the role of Staff Technical Program Manager, you will report to the Principal Technical Program Manager. We are considering applicants for the location of San Francisco.

About You

We get excited about candidates, like you, because...

• You have 10+ years of experience in technical program management, in software development, within the technology, telecommunications, or gaming industry.
• You have a Bachelor's degree in Computer Science, Engineering, or related technical field
• You have a technical background with the ability to understand and discuss software architecture, APIs, and system integrations.
• You have experience leading complex programs and delivering technical solutions across multiple project teams; you are proficient in project planning tools and methodology.

A bonus if:

• You have experience with TV OEMs, Telco companies, gaming partners, or similar partnerships.
• You have prior experience in a software development role.

About the Team

The Technology Partnerships team at Crunchyroll helps enhance and expand our users' experiences. We collaborate with a diverse network of device, payment, and gaming partners to broaden the reach of Crunchyroll's offerings. Our primary goal is to increase growth, open up new acquisition channels, and improve both the scope and quality of our services. Situated between technology and business, we are dedicated to promoting experiences that delight our fans.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - San Francisco, CA$154,000—$190,000 USDAbout our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.