The worldwide data management software market is massive (IDC forecasts it to be $136 billion by 2027!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The MongoDB Professional Services (PS) department exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to the cloud. Our consulting solutions ensure that organizations get the most out of MongoDB at all stages.

The Strategic Business Partner, PS Delivery will partner with the VP, Global Delivery to measure and help drive the success of the PS Delivery Business.  This role will focus on the system requirements to measure and run the business, KPIs of the business, and proactive approach to align staffing and demand.  Responsibilities will range across a variety of strategic initiatives with the overarching goal to facilitate the success of the PS Delivery team.  The role requires someone with strong analytical and technical skills who is comfortable working across multiple functional areas in a fast-paced, challenging environment.

We're looking to speak with candidates based in the United States for this remote role.

Key Responsibilities

• Take ownership of PS Delivery metrics such as backlog, capacity, and utilization rates to facilitate strategic discussions and action plans
• Design, develop, and manage reporting tools and dashboards, translating business requirements into visually appealing and insightful data visualizations
• Design and build automated reports and dashboards to empower stakeholders to self-serve their data and analytical needs
• Perform ad-hoc analysis to support the needs of the Delivery organization

• Build out and maintain forecasted Delivery capacity and revenue models
• Conduct trend analysis to provide insights into past performance and future predictive models
• Define and measure KPIs that allow the business to better understand trends and opportunities

• Collaborate with key stakeholders and the broader ecosystem to ensure consistent and accurate data reporting
• Drive adoption of processes, metrics, systems and tools necessary to measure, run, and report the business
• Contribute to the PS Delivery variable compensation plan and payout calculations
• Drive alignment and facilitate discussion around PS pricing models, with an understanding of margin required to meet profitability targets

• Focus on continuous improvement of team efficiency.: Research and implement new tooling/processes; seek out and automate existing costly manual processes 
• Take a proactive approach to identifying issues or discrepancies in data and work to resolve them promptly
• Comfortably operate in an environment with changing priorities and ambiguity
• Quickly adapt to evolving business needs and new data sources

Education & Experience Requirements:

• 10+ years of hands-on experience in a business partner role (Operations, Finance, etc.)

• 3+ years of hands-on experience supporting a Delivery Business within software industry

• Ability to query, transform and analyze raw data, draw conclusions, and develop actionable recommendations

• Advanced spreadsheet skills with the ability to manipulate and analyze large amount of complex data

• 2-3 years in development and management of a team

• Direct experience with Salesforce (Salesforce Analytics Studio and Certinia is a plus)

• Experience creating automated dashboards designed for user self-service, ideally in Salesforce or Certinia

• Demonstrated ability to effectively communicate and set priorities with key stakeholders at all levels of the organization

• Highly organized with a strong attention to detail

• Effective at communicating technical concepts to non-technical audiences

• Comfort with ambiguity and ability to work in a self-guided manner

• Committed to contributing to a collaborative and enjoyable work environment

• Bachelor’s Degree with a quantitative focus (Mathematics, Statistics, Economics, Finance, Computer Science, etc.)

• Finance and/or Accounting experience within the software industry a strong plus

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.