Manager, Talent Management

Our mission as a Global Talent Management organization is to support our people as individuals, members of teams, and as part of Wayfair. We seek to enhance productivity and retention by promoting employee welfare and inclusion, fostering collaboration and innovation, and driving employee professional growth - reflecting our commitment to our key business drivers, our customers, and our shareholders.

As a true business partner to our leaders, you will be tasked with providing strategic input, insight and advice on the people pillars and the impacts that our people have on the success of our site.  You will tackle existing and potential future challenges through detailed understanding of the business objectives, key metrics, and KPIs driving success across your site(s).

What You'll Do

• Partner with Senior Leadership at the site for strategic planning.
• Provide expert and objective advice, coaching, and counsel to leaders and employees on talent programs, policy and procedures, employment/labor laws, conflict resolution, change management and organizational development while effectively mitigating business and company risk.
• Superuser of data to identify trends, provide insights and make recommendations to stakeholders and cross-functional partners in order to develop solutions that improve business results - includes claims, complaints, engagement, turnover, attendance, leaves, productivity metrics.
• Drive and implement employee engagement initiatives at your site in conjunction with site leaders and assess the impact of all programs and events.
• Lead complex employee relations investigations and working with site leadership and Home Office support to resolve issues.
• Work cross-functionally to drive department specific projects and initiatives through our people.
• Drive the site-specific Talent strategy in order to maintain an independent workforce.
• Proactively and effectively communicate and partner with home office 
• Ensure compliance of company policies and all local and federal legislation.
• Ensure Wayfair’s People Principles and Culture are a living, breathing reality

What You'll Need

• 5+ years in a dedicated HR role with 3+ years of human resources experience as a strategic business partner; high-volume retail setting preferred
• Formal training in Human Resources and/or SHRM/HRCI certification highly preferred
• Outstanding interpersonal, oral and written communication skills with the ability to effectively and respectfully work with associates at varying levels within the organization
• Proven ability to successfully provide relevant and immediate feedback in a fast-paced, complex environment
• Ability to build productive relationships and influence location leadership
• Service orientation with a consultative lens
• Ability to analyze, interpret, manipulate data as it relates to the HR function
• Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment
• Ability to use independent judgment, problem-solve, be creative and committed to results

Travel Requirements

• Approximately 50-60%, as needed.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here. 

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.