Strategy & Business Operations Associate

Full Time
London, UK
6 months ago
About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.  

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.

The Strategy & M&A group

The Strategy & M&A team is a centralised group designed to support the business with strategic long-term and short-term, project-based work across organic or inorganic initiatives.

Reporting to the Director of Corporate & Commercial strategy, this role will work closely with the Exec and Senior Leadership Teams to drive the creation, implementation and oversight of the overall strategic direction and vision of GoCardless. Your primary focus will be on analysing market trends, identifying growth opportunities, and optimising business performance. You will work closely with the Director to establish long-term goals and objectives, as well as provide guidance on key strategic decisions and deliver strategic initiatives in a fast and pragmatic way. 

The Business Operations and Strategy team is based in our London HQ.

What excites you 
  • Support the development and implementation of GCs corporate strategy to drive business growth and profitability
  • Conduct market research and analysis to identify emerging trends and competitive landscapes
  • Collaborate with senior management to define short-term and long-term strategic goals
  • Monitor industry developments and recommend adjustments to the company's strategic plans
  • Support and monitor cross-functional teams in the execution of strategic initiatives
  • Input into potential partnerships, acquisitions, and investments to support the company's growth objectives
  • Prepare and present strategic plans and recommendations to key stakeholders

Day-to-day activities are often undefined but will include:

  • Owning specific standalone strategic problems that require framing & coordination across groups, including driving analysis and creating presentations
  • Partnering with nearly all groups within GC to enable the delivery of strategic company objectives
  • In some cases, you will own the delivery of specific programs (e.g. when those programs are particularly cross-functional or complex), and will be defining scope, project plans and workstreams, assembling project teams, and driving execution cross-functionally
  • Partnering with specific functions within GC to help them solve complex, strategic questions specific to their area in an internal consulting capacity
  • On an annual basis, supporting to refresh our 3-year strategy created in Jun-23
  • Contributing to the alignment of GCs Long Term Plan & Budget to GCs 1-year strategy
  • Collaborate with senior management to ensure the long-term vision is adequately aligned with the corporate direction
What excites us  
  • 3-5 years of relevant strategy & operations experience (for example, as part of a top-tier consulting firm, investment bank, or high-growth scale-up)
  • Structured thinker, with experience developing frameworks to tackle abstract and ambiguous problems
  • Ability to story tell clearly & confidently with senior stakeholders (verbal & written)
  • Proven ability to manage multiple stakeholders
  • Highly motivated self-starter comfortable dealing with uncertainty & seeks autonomy
  • Strong team player with a bias for getting things done

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

(some of) The good stuff
  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
  • Adaptive Working - allows you to work flexibly, around your lifestyle
  • Equity -all permanently employed GeeCees receive equity so we can share in the success we achieve together
  • Parental leave -to suit everyone embarking on life's great adventure
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)
Life at GoCardless  

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of June 2023;

42% identify as women

28% identify as Black, Asian, Mixed or Other

9% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability 

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.