Supply Chain Ops Manager (m/f/x)
Amsterdam, Netherlands
The Operational Procurement team is part of the Factor Upstream Supply Chain team - together with the Sourcing Specialists and the Production team you make sure products are available at the right time, quantity and quality to ensure a smooth meal production. You thrive on solving challenges, building processes and love stepping up to take the initiative. With your strong communication skills, you quickly identify bottlenecks and take decisive actions to elevate processes. You excel in a fast-paced, ever-changing environment, effortlessly juggling multiple tasks and adapting to a variety of tools and systems.
Why join Factor?
Factor is the youngest brand in the HelloFresh Group, focused on delivering high-quality, ready-to-eat meals. Joining our team means becoming part of a fast-paced, dynamic environment full of challenges and opportunities to grow alongside an ambitious team.
Here’s why you’ll love working with us:
🍽️ Impact & Innovation: You’ll play a key role in shaping Factor’s supply chain operations - ensuring 🌍 International Collaboration: Work across multiple European markets, partnering with suppliers and internal teams from diverse backgrounds🚀 A High-Growth Environment: Factor is growing fast, meaning vast opportunities to take initiative, improve processes, and grow alongside an ambitious and driven team
💡 Best of Both Worlds: Experience the dynamic energy of a scaling brand, while benefiting from HelloFresh’s established tools, best practices, and global network
What you’ll do:
- Lead waste management - striving towards zero waste, this involves avoiding over-ordering, minimizing product waste and close monitoring of inventory
- Be the POC for inventory-related questions - ensuring timely communication and adequate stock for smooth production
- Optimise and build robust operational procurement processes and tools
- Be responsible for purchase order placement for a variety of different products required for our meal production, at the correct price and quantity
- Analyze purchasing data to ensure accuracy of information, purchasing procedures and identify any discrepancies
- Collaborate with HelloFresh distribution centers, co-manufacturers, and ingredient suppliers to ensure timely deliveries and meet demand requirements
- Drive continuous improvement efforts by recommending changes, testing new processes, and implementing updates
- Resolve any unforeseen supplier issues quickly and professionally, keeping operations on track
- Proactively escalate issues to the right stakeholders to minimize customer impact
- Evaluating supplier performance and being responsible for On Time, In Full and In Quality product delivery
- At least 3-4 years of relevant work experience
- Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, or a related field
- Flexibility for occasional weekend work and travel
- Stress resilience and a hands-on approach
- A proactive, data-driven, and result-oriented mindset
- Excellent communication skills, able to work across different teams and cultures
- Fluency in English (other European languages are a plus)
- Freedom to initiate, execute and implement your own ideas
- Lots of learning and development opportunities
- 24 holidays based on 40 hours per week per year, pro rata
- A hybrid work setup - with roughly 2 days in our Amsterdam office
- Reimbursement of travel expenses to the office
- Discount on your ClassPass subscription, and a discount for your gym membership via Bedrijfsfitness Nederland
- Discount on your additional health insurance through Zilveren Kruis
- A discount on your weekly, Factor, HelloFresh and/or Green Chef box in the Netherlands
- Healthy lunches, fruit and snacks in the office
- Competitive salary and pension scheme
- Social activities with our culturally diverse team!